Abstract
To best meet the challenges of the contemporary workplace, a mature “rapport” between task-oriented and people-oriented activities and skills is needed. The objective of this chapter is to put forth a conceptually simple approach—the 2agendas@work. In this approach, the concept of a “people-oriented agenda” is introduced and paired with the more familiar concept of a task-oriented agenda. The people-oriented agenda is aimed at raising awareness of the need of “items” such as transparency or listening for understanding, as much as the usual task-oriented agenda has become an acknowledged part of any meeting. In particular, the people-oriented agenda is explicated and specified in terms of its items and the preconditions necessary for following them, since this agenda often seems to be forgotten in Western cultures. Examples of transforming communication in the workplace by achieving a synergy between the two agendas will serve to illustrate a good rapport between them and between people who can access and follow each of the agendas as appropriate.
Being genuine also involves the willingness to be and to express, in my words and my behavior, the various feelings and attitudes, which exist in me. […] It is only by providing the genuine reality which is in me, that the other person can successfully seek for the reality in him.
Carl Rogers (1961, p. 33)
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Motschnig, R., Ryback, D. (2016). As a Manager—Can I Be Human?—The Two-Agenda Approach. In: Transforming Communication in Leadership and Teamwork. Springer, Cham. https://doi.org/10.1007/978-3-319-45486-3_2
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