Abstract
This chapter is all about the consideration of diversity and inclusion from the perspective of a practitioner within an internationally leading corporation in brands and technology. Starting with a conceptual view on the diversity and inclusion model in a business context, the second section is about an evolutional development of the diversity and inclusion concept after its introduction to the company. The final sections focus on hands-on experiences from Henkel practicing diversity and inclusion and the introduction of the unconscious bias concept as a decisive complement of the inclusion aspect.
This chapter is based on the German case study “Wertschöpfung durch Wertschätzung.” The author summarizes this publication of hers and comments on it from a today’s perspective (see Bosten 2014).
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Notes
- 1.
See Hansen (2014).
- 2.
See Synergie Consult (2010)/Diversity Management in Deutschland: Ein Benchmark unter den DAX 30-Unternehmen.
- 3.
See Synergie Consult (2012)/Diversity Management in Deutschland: Ein Benchmark unter den DAX 30-Unternehmen.
- 4.
See Synergie Consult (2014)/Diversity Management in Deutschland: Benchmark 2014. Strategie oder Alibi?
- 5.
See “The Charta der Vielfalt: Assuming Responsibility for Diversity” by von Hardenberg and Tote.
- 6.
See Charta der Vielfalt (2013)/Faktenpapier der Charta der Vielfalt.
- 7.
See the overview given in Aretz and Hansen (2003), p. 15.
- 8.
As shown in the nonscientific but in day-to-day terminology in Germany strongly used source Wikipedia: http://de.wikipedia.org/wiki/Inklusion_(PProzentC3ProzentA4dagogik)
- 9.
See Online-Sustainability-report Henkel AG & Co. KGaA 2015.
- 10.
- 11.
- 12.
See Thomas (2006).
References
Aretz HJ, Hansen K (2003) Erfolgreiches Management von Diversity. Die multikulturelle Organisation als Strategie zur Verbesserung einer nachhaltigen Wettbewebsfähigkeit. Zeitschrift für Personalforschung 17(1):9–36
Bosten A (2014) Wertschöpfung durch Wertschätzung. In: Hansen K (ed) CSR und diversity management. Springer, Berlin, pp 217–228
Hansen K (2014) CSR und diversity. In: Hansen K (ed) 2014 CSR und diversity management. Springer, Berlin, pp 1–52
Thomas A (2006) Interkulturelle Handlungskomponenten—Schlüsselkompetenz für die moderne Arbeitswelt. ARBEIT 15(2):114–125
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Bosten, A. (2017). Adding Value Through Appreciation: Reflecting the Case of Henkel. In: Hansen, K., Seierstad, C. (eds) Corporate Social Responsibility and Diversity Management. CSR, Sustainability, Ethics & Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-43564-0_13
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