Skip to main content

Service Innovation in Translational Medicine

  • Chapter
  • First Online:
Innovating in Practice

Abstract

Innovation implies collaboration among business actors and is fundamental in value cocreation networks. A significant context is the healthcare, where Translational Medicine (T-MED) aims at decreasing barriers between clinical research and medical treatments. The Translational Medicine is the integration and optimization of inputs in basic research improving the patient care, advancing and speeding up the process of offering new protocols, therapies, and practices. This conceptual contribution analyzes the Service Innovation in Translational Medicine using the paradigms of the Service Science (SS), Complex Service Systems, and Viable Systems Approach (VSA). It aims to increase the comprehension of relationships and complexity reduction processes in Translational Medicine and in Service Innovation in healthcare and improving of understanding the constraints to the innovation supporting Translational Medicine approach, seeking strategic solutions with a holistic view of healthcare networks.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Abraham, E., Marincola, F. M., Chen, Z., & Wang, X. (2012). Clinical and translational medicine: Integrative and practical science. Clinical and Translational Medicine, 1(1), 1.

    Article  Google Scholar 

  • Anastasio, A., Armenante, A., Gimigliano, A., Moscarino, A., Panzera, S., Romano, R., et al. (2013). To be on not to be translational. Translational Medicine, 5(3), 5–6.

    Google Scholar 

  • Anderson, R. (2012). Clinical and translational medicine in Europe—Horizon 2020 and beyond. Journal of Translational Medicine, 10(Suppl. 2), A5.

    Article  Google Scholar 

  • Barile, S. (Ed.). (2008). L’impresa come sistema. Contributi sull’approccio sistemico vitale (IIth ed.). Torino: Giappichelli.

    Google Scholar 

  • Barile, S., Polese, F., & Carrubbo, L. (2012a). Il Cambiamento quale Fattore Strategico per la Sopravvivenza delle Organizzazioni Imprenditoriali. In S. Barile, F. Polese, & M. Saviano (Eds.), Immaginare l’innovazione (pp. 2–32). Torino: Giappichelli Editore. e-book.

    Google Scholar 

  • Barile, S., Polese, F., Saviano, M., Carrubbo, L., & Clarizia, F. (2012b). Service research contribution to healthcare networks’ understanding. In J. Mickelsson & A. Helkulla (Eds.), Innovative service perspectives (p. 71). Hanken: Hanken School of Economics.

    Google Scholar 

  • Barile, S., Pels, J., Polese, F., & Saviano, M. (2012c). An introduction to the viable systems approach and its contribution to marketing. Journal of Business Market Management, 5(2), 54–78.

    Google Scholar 

  • Barile, S., Polese, F., Antonucci, E., & Carrubbo, L. (2014). Al confine dell’innovazione tecnologica in sanità: la medicina traslazionale. In S. Aleo, R. De Matteis, & G. Vecchio (Eds.), Le responsabilità in ambito sanitario (pp. 1233–1267). Padova: Cedam.

    Google Scholar 

  • Bjerrum, O. J., & Linde, H. H. (2011). European new safe and innovative medicine initiatives: History and processes (Through December 2009). In B. H. Littman & R. Krishns (Eds.), Translational medicine and drug discovery (pp. 265–288). New York: The Cambridge University Press.

    Chapter  Google Scholar 

  • Bryson, J. R., & Monnoyer, C. (2004). Understanding the relationship between services and innovation: The RESER review of the European service literature on innovation. The Services Industries Journal, 24, 205–222.

    Article  Google Scholar 

  • Capra, F. (1997). The web of life. London: Flamingo.

    Google Scholar 

  • Capunzo, M., Polese, F., Boccia, G., Carrubbo, L., Clarizia, F., & De Caro, F. (2013). Advances in service research for the understanding and the management of service in healthcare networks. In E. Gummesson, C. Mele, & F. Polese (Eds.), Service-dominant logic, network and systems theory and service science. Napoli: Giannini Editore.

    Google Scholar 

  • Carrubbo, L., Clarizia, F., Hysa, X., & Bilotta, A. (2013). New ‘smarter’ solutions for the healthcare complex service system. In E. Gummesson, C. Mele, & F. Polese (Eds.), System theory and service science: Integrating three perspectives in a new service agenda. Napoli: Giannini Editore.

    Google Scholar 

  • Carrubbo, L., Bruni, R., Cavacece, Y., & Moretta Tartaglione, A. (2015). Service system platforms to improve value co-creation: Insights for translational medicine. In E. Gummesson, C. Mele, & F. Polese (Eds.), System theory and service science: Integrating three perspectives in a new service agenda. Napoli: Giannini Editore.

    Google Scholar 

  • Castiaux, A. (2012). Developing dynamic capabilities to meet sustainable development challenges. International Journal of Innovation Management, 16(6), 1–16.

    Article  Google Scholar 

  • Chakraborty, S., & Dobrzykowski, D. (2013). Supply chain practices for complexity in healthcare: A service-dominant logic view. The IUP Journal of Supply Chain Management, 10(3), 53–75.

    Google Scholar 

  • Chakraborty, S., & Dobrzykowski, D. (2014). Examining value co-creation in healthcare purchasing: A supply chain view. Verslas: Teorija ir praktika/Business: Theory and practice, 5(2), 179–190.

    Article  Google Scholar 

  • Coombs, R., & Miles, I. (2000). Innovation, measurement and services: The new problematique. In S. J. Metcalfe & M. Ian (Eds.), Innovation systems in the service economy (pp. 85–103). New York: Springer.

    Chapter  Google Scholar 

  • Davis, D., Evans, M., & Jadad, A. (2003). The case of knowledge translation: Shortening the journey from evidence to effect. British Medicine Journal, 327, 33–35.

    Article  Google Scholar 

  • De Santo, M., Pietrosanto, A., Napoletano, P., & Carrubbo, L. (2011). Knowledge based service systems. In E. Gummesson, C. Mele, & F. Polese (Eds.), System theory and service science: Integrating three perspectives in a new service agenda. Napoli: Giannini Editore.

    Google Scholar 

  • Den Hertog, P. (2000). Knowledge-intensive business services as co-producers of innovation. International Journal of Innovation Management, 4, 491–528.

    Article  Google Scholar 

  • Gadrey, J., & Gallouj, F. (2002). Productivity, innovation and knowledge in services, new economic and socio-economic approaches. Cheltenham: Edwrad Elgar.

    Book  Google Scholar 

  • Golinelli, G. M. (2000). L’approccio sistemico al governo dell’impresa. L’impresa sistema vitale (Vol. I). Padova: Cedam.

    Google Scholar 

  • Golinelli, G. M. (2005). L’approccio sistemico al governo dell’impresa. L’impresa sistema vitale. Padova: Cedam.

    Google Scholar 

  • Golinelli, G. M. (2010). Viable Systems Approach (VSA). Governing business dynamic. Padova: Kluwer Cedam.

    Google Scholar 

  • Golinelli, G. M., Pastore, A., Gatti, M., Massaroni, E., & Vagnani, G. (2002). The firm as a viable system: Managing inter-organisational relationships. Sinergie, 58, 65–98.

    Google Scholar 

  • Gronhaug, K., & Kaufmann, G. (1988). Innovation: A cross-disciplinary perspective. Oslo: Norwegian University Press.

    Google Scholar 

  • Gummesson, E. (2008). Extending the new dominant logic: From customer centricity to balanced centricity. The Journal of the Academy of Marketing Science, 36(1), 15–17.

    Article  Google Scholar 

  • Gummesson, E., & Polese, F. (2009). B2B is not an island! Journal of Business and Industrial Marketing, 24(5/6), 337–350.

    Article  Google Scholar 

  • Hörig, H., Marincola, E., & Marincola, F. M. (2005). Obstacles and opportunities in translational research. Nature Medicine, 11, 705–708.

    Article  Google Scholar 

  • Hutton, J. (2007). Transforming translation—Harnessing discovery for patient and public benefit. US. Report of the Translational Research Working Group of the National Cancer Advisory Board.

    Google Scholar 

  • Iandolo, F., Calabrese, M., Antonucci, E., & Caputo, F. (2013). Towards a value co-creation based healthcare system. In E. Gummesson, C. Mele, & F. Polese (Eds.), Service dominant logic, network and systems theory and service science: Integrating three perspectives for a new service agenda. Napoli: Giannini.

    Google Scholar 

  • IBM. (2009). Patient centered medical home. Cambridge: University of Cambridge Institute for Manufacturing.

    Google Scholar 

  • IBM. (2012). The value of building sustainable health system. Cambridge: University of Cambridge Institute for Manufacturing.

    Google Scholar 

  • Littman, B. H., Di Mario, L., Pleban, M., & Marincola, F. M. (2007). What’s next in translational medicine? Clinical Science, 112, 217–227.

    Article  Google Scholar 

  • Maglio, P. P., Srinivasan, S., Kreulen, J. T., & Spohrer, J. (2006). Service systems, service scientists, SSME, and innovation. Communications of the ACM, 49(7), 81–85.

    Article  Google Scholar 

  • Mankoff, S. P., Brander, C., Ferrone, S., & Marincola, F. M. (2004). Lost in translation: Obstacles in translational medicine. Journal of Translational Medicine, 2(1), 14.

    Article  Google Scholar 

  • Marincola, F. M. (2003). Translational medicine: A two-way road. Journal of Translational Medicine, 1(1), 1.

    Article  Google Scholar 

  • Mathew, J. P., Taylor, B. S., Bader, G. D., Pyarajan, S., Antoniotti, M., & Chinnaiyan, A. M. (2007). From bytes to bedside: Data integration and computational biology for translational cancer research. PLoS Computational Biology, 3(2), 12.

    Article  Google Scholar 

  • McColl-Kennedy, J. R., Vargo, S. L., Dagger, T. S., & Sweeney, J. C. (2009). Customers as resource integrators: Styles of customer co-creation. In E. Gummesson, C. Mele, & F. Polese (Eds.), Service science, S-D logic and network theory. Napoli: Giannini Editore.

    Google Scholar 

  • McColl-Kennedy, J. R., Vargo, S. L., Dagger, T. S., Sweeney, J. C., & van Kasteren, Y. (2012). Healthcare customer value co-creation practice styles. Journal of Service Research, 15(4), 370–389.

    Article  Google Scholar 

  • Mele, C., & Polese, F. (2011). Key dimensions of service systems: Interaction in social and technological networks to foster value co-creation. In H. Demirkan, J. Spohrer, & V. Krishna (Eds.), The science of service systems (pp. 37–59). London: Springer.

    Chapter  Google Scholar 

  • Meyer, M., & Müller, I. (2006). Networked healthcare: A practical guide to understanding influence networks in the healthcare industry. Journal of Medical Marketing, 6(4), 250–259.

    Article  Google Scholar 

  • Nahapiet, J., & Ghoshal, S. (1997). Social capital, intellectual capital and the creation of value in firms. Academy of Management Review, 23(2), 242–266.

    Google Scholar 

  • Nambisan, P., & Nambisan, S. (2009). Models of consumer value co-creation in health care. Health Care Management Review, 34(4), 344–354.

    Article  Google Scholar 

  • Nordgren, L. (2009). Value creation in health care services—Developing service productivity: Experiences from Sweden. International Journal of Public Sector Management, 22(2), 114–127.

    Article  Google Scholar 

  • Olson, S., & Claiborne, A. B. (2012). Strengthening a workforce for innovative regulatory science in therapeutics development. Washington, DC: The National Academies Press.

    Google Scholar 

  • Payne, A., Storbacka, K., & Frow, P. (2008). Managing the co-creation of value. Journal of the Academy of Marketing Science, 36(1), 83–96.

    Article  Google Scholar 

  • Polese, F. (2013). Management sanitario in ottica sistemico vitale. Torino: Giappichelli Editore.

    Google Scholar 

  • Polese, F., & Capunzo, M. (2013). The determinants of translational medicine success. A managerial contribution. Traslational Medicine @ UniSa, 6, 29–34.

    Google Scholar 

  • Polese, F., & Carrubbo, L. (2014). A managerial view of translational medicine. Annals of Translational Medicine and Epidemiology, 1(1), 1–3.

    Google Scholar 

  • Polese, F., Carrubbo, L., & Russo, G. (2009a). Managing business relationships: Between service cultural and viable systems approach. Esperienze d’Impresa, 2, 121–144.

    Google Scholar 

  • Polese, F., Sarno, S., & Carrubbo, L. (2009b). Service science and innovation management: Sustainable service and quality performance in the value co-creating age. In Proceedings of 12th QMOD and Toulon-Verona Conference, Italy, Verona.

    Google Scholar 

  • Polese, F., Pels, J., & Brodie, R. (2011). Theoretical underpinning to successful value co-creation. In E. Gummesson, C. Mele, & F. Polese (Eds.), Service-dominant logic, network and systems theory and service science. Napoli: Giannini Editore.

    Google Scholar 

  • Qiu, R. G., Fang, Z., Shen, H., & Yu, M. (2007). Towards service science, engineering and practice. International Journal of Services Operations and Informatics, 2(2), 103–113.

    Article  Google Scholar 

  • Rehman, M., Dean, A. M., & Pires, G. D. (2012). A research framework for examining customer participation in value co-creation: Applying the service dominant logic to the provision of living support services to oncology day-care patients. International Journal of Behavioural and Healthcare Research, 3(3–4), 226–243.

    Article  Google Scholar 

  • Rullani, E. (2005). Intelligenza terziaria e sviluppo economico: Dalla prima alla seconda modernità. In E. Rullani, P. Barbieri, M. Paiola, & R. Sebastiani (Eds.), Intelligenza terziaria. Motore dell’economia (pp. 13–60). Milano: Franco Angeli.

    Google Scholar 

  • Sarkar, I. N. (2010). Biomedical informatics and translational medicine. Journal of Translational Medicine, 3, 8–22.

    Google Scholar 

  • Saviano, M., Bassano, C., & Calabrese, M. (2010). A VSA-SS approach to healthcare service systems the triple target of efficiency, effectiveness and sustainability. Service Science, 2(1/2), 41–61.

    Article  Google Scholar 

  • Saviano, M., Parida, R., Caputo, F., & Datta, S. K. (2013). Insights on Italian and Indian health care systems from VSA perspective. In D. Vrontis, Y. Weber, & E. Tsoukatos (Eds.), 6th Annual EuroMed Conference of the EuroMed Academy “Confronting Contemporary Business Challenges through Management Innovation”. EuroMed Press, 1586–1603.

    Google Scholar 

  • Saviano, M., Parida, R., Caputo, F., & Datta, S. K. (2014). Health care as a worldwide concern. Insights on the Italian and Indian health care systems and PPPs from a VSA perspective. EuroMed Journal of Business, 9(2), 198–220.

    Article  Google Scholar 

  • Schilling, M. A. (2008). Gestione dell’ Innovazione. Milano: McGraw-Hill.

    Google Scholar 

  • Spohrer, J., Maglio, P. P., Bailey, J., & Gruhl, D. (2007). Steps toward a science of service systems. Computer, 1, 71–77.

    Article  Google Scholar 

  • Sundbo, J., & Gallouj, F. (2000). Innovation as a loosely coupled system in services. International Journal of Services Technology and Management, 1, 15–36.

    Article  Google Scholar 

  • Tether, B. S. (2003). The sources and aims of innovation in services: Variety between and within sectors. Economics of Innovation and New Technology, 12, 481–505.

    Article  Google Scholar 

  • Turner, M. (2011). Embracing change: A pharmaceutical industry guide to the 21st century. In B. H. Littman & R. Krishns (Eds.), Translational medicine and drug discovery (pp. 328–343). New York: The Cambridge University Press.

    Chapter  Google Scholar 

  • Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68, 1–17.

    Article  Google Scholar 

  • Vargo, S. L., & Lusch, R. F. (2006). Service-dominant logic: What it is, what it is not, what it might be. In R. F. Lusch & S. L. Vargo (Eds.), The service-dominant logic of marketing: Dialog, debate, and directions (pp. 43–56). Armonk: ME Sharpe.

    Google Scholar 

  • Vargo, S. L., Maglio, P. P., & Akaka, M. A. (2008). On value and value co-creation: A service systems and service logic perspective. European Management Journal, 26(3), 145–152.

    Article  Google Scholar 

  • Von Glasersfeld, E. (1984). An introduction to radical constructivism. In P. Watzlawick (Ed.), The invented reality (pp. 17–40). New York: Norton.

    Google Scholar 

  • Wang, X. (2012). A new vision of definition, commentary, and understanding in clinical and translational medicine. Clinical and Translational Medicine, 1, 1–5.

    Article  Google Scholar 

  • Wang, X., & Marincola, F. M. (2012). A decade plus of translation: What do we understand? Clinical and Translational Medicine, 3, 1–3.

    Google Scholar 

  • Wieland, H., Polese, F., Vargo, S., & Lusch, R. (2012). Toward a service (eco) systems perspective on value creation. International Journal of Service Science, Management, Engineering and Technology, 3(3), 12–25.

    Article  Google Scholar 

  • Woolf, S. H. (2008). The meaning of translational research and why it matters. Journal of the American Medical Association, 299, 211–213.

    Google Scholar 

  • Zerhouni, E. A. (2005). Translational and clinical science-time for a new vision. New England Journal of Medicine, 353(15), 1621–1623.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sergio Barile .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Barile, S., Polese, F., Saviano, M., Carrubbo, L. (2017). Service Innovation in Translational Medicine. In: Russo-Spena, T., Mele, C., Nuutinen, M. (eds) Innovating in Practice. Springer, Cham. https://doi.org/10.1007/978-3-319-43380-6_18

Download citation

Publish with us

Policies and ethics