Abstract
It is necessary to tackle medical errors in order to provide safe healthcare. Medical errors are defined as departures from standards and can be divided into 2 categories: the first occurs even though workers follow standards, and the second occurs because they act contrary to standards and is called non-observance. Although some studies, as typified by error proofs, have been performed on the former, there are few studies on the latter. Therefore, errors due to non-observance chronically occur in hospitals. In this paper, we define non-observance as intentional departure from standards and discuss a mechanism generating non-observance. Furthermore, we propose a method to analyse non-observance and to prevent it by improving work methods and education.
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© 2017 Springer International Publishing Switzerland
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Jin, H., Munechika, M., Sano, M., Kajihara, C., Chen, H., Guo, F. (2017). A Study on the Methodology to Analyse and Prevent Medical Errors Due to Non-observance. In: Duffy, V., Lightner, N. (eds) Advances in Human Factors and Ergonomics in Healthcare. Advances in Intelligent Systems and Computing, vol 482. Springer, Cham. https://doi.org/10.1007/978-3-319-41652-6_33
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DOI: https://doi.org/10.1007/978-3-319-41652-6_33
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Publisher Name: Springer, Cham
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Online ISBN: 978-3-319-41652-6
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