Community Engagement Strategies for Crowdsourcing Accessibility Information

Paper, Wheelmap-Tags and Mapillary-Walks
  • Christian VoigtEmail author
  • Susanne Dobner
  • Mireia Ferri
  • Stefan Hahmann
  • Karsten Gareis
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9759)


Social innovations are increasingly being seen as a way of compensating for insufficiencies of both, state and market to create inclusive and accessible environments. In this paper we explore crowdsourcing accessibility information as a form of social innovation, requiring adequate engagement strategies that fit the skills of the intended group of volunteers and ensure the needed levels of data accuracy and reliability. The tools that were used for crowdsourcing included printed maps, mobile apps for collective tagging, blogs for reflection and visualizations of changing mapping statuses.


Crowdsourcing Accessibility information Social innovation 



This research has been supported by cap4access, a project funded by the European Commission in the 7th Framework Program.


  1. 1.
  2. 2.
    Bureau of European Policy Advisers: Empowering people, driving change Social Innovation in the European Union.
  3. 3.
    Gonçalves, J., Kostakos, V., Karapanos, E., Barreto, M., Camacho, T., Tomasic, A., Zimmerman, J.: Citizen motivation on the go: the role of psychological empowerment. Interacting with Computers iwt035 (2013)Google Scholar
  4. 4.
    Bekkers, V., Tummers, L., Stuijfzand, B.G., Voorberg, W.: Social innovation in the public sector: an integrative framework. LIPSE Working papers (2013)Google Scholar
  5. 5.
    Crampton, J.W.: Maps as social constructions: power, communication and visualization. Prog. Hum. Geogr. 25, 235–252 (2001)CrossRefGoogle Scholar
  6. 6.
    Kanhere, S.S.: Participatory sensing: crowdsourcing data from mobile smartphones in urban spaces. In: Hota, C., Srimani, P.K. (eds.) ICDCIT 2013. LNCS, vol. 7753, pp. 19–26. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  7. 7.
    Neis, P., Zielstra, D., Zipf, A.: The street network evolution of crowdsourced maps: OpenStreetMap in Germany 2007–2011. Future Internet. 4, 1–21 (2011)CrossRefGoogle Scholar
  8. 8.
    Goeke, S., Kubanski, D.: People with disabilities as border crossers in the academic sector-chances for participatory research. In: Forum: Qualitative Social Research. Freie Universität Berlin (2012)Google Scholar
  9. 9.
    Hahmann, S.: Detection of urban street properties using georeferenced images and interpretation from the crowd. In: 1st International Land Use Symposium – ILUS, Dresden, Germany (2015)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Christian Voigt
    • 1
    Email author
  • Susanne Dobner
    • 1
  • Mireia Ferri
    • 2
  • Stefan Hahmann
    • 3
  • Karsten Gareis
    • 4
  1. 1.Zentrum für Soziale InnovationViennaAustria
  2. 2.Polibienestar Research InstituteValenciaSpain
  3. 3.University of HeidelbergHeidelbergGermany
  4. 4.Empirica Gesellschaft für Kommunikations- und Technologieforschung mbHBonnGermany

Personalised recommendations