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International Conference on Blended Learning

ICBL 2016: Blended Learning: Aligning Theory with Practices pp 233–245Cite as

Exploring the Relationship Between Social Media, Collaborative Learning and Learners’ Satisfaction

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Part of the book series: Lecture Notes in Computer Science ((LNTCS,volume 9757))

Abstract

Social Media Platforms have become more and more popular and important in daily life. Then, it may be a factor that affecting students’ learning satisfaction while it may be an enhancing tool or disturbance. So this study is going to find out whether social media enhance students’ learning satisfaction or not by the factors of social media using behavior, purpose of using social media and collaborative learning. The research question was “Would social media enhance students’ learning satisfaction?” This study administered a survey questionnaire to 204 university students. Results found that social media behavior (β = .128, p < .05) and academic purpose (β = .667, p < .001) had direct, significant and positive relationship with collaborative learning (β = .763, p < .001) which had a significant and direct positive effect on students’ learning satisfaction (R 2 = .582). Implications of the factors in predicting satisfaction were discussed.

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Author information

Authors and Affiliations

  1. Department of Journalism and Communication, Online Communication Research Centre, Hong Kong Shue Yan University, 10, Wai Tsui Crescent, North Point, Hong Kong SAR, China

    Jing Hin Lam & Will Wai-Kit Ma

Authors
  1. Jing Hin Lam
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  2. Will Wai-Kit Ma
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Corresponding author

Correspondence to Jing Hin Lam .

Editor information

Editors and Affiliations

  1. The Open University of Hong Kong, Kowloon, Hong Kong

    Simon K.S. Cheung

  2. City University of Hong Kong, Hong Kong, China

    Lam-for Kwok

  3. Peking University, Beijing, China

    Junjie Shang

  4. Peking University, Beijing, China

    Aihua Wang

  5. Caritas Institute of Higher Education, Hong Kong, China

    Reggie Kwan

Appendix A.Measurement Items Used in the Study

Appendix A.Measurement Items Used in the Study

Construct

Measurement Items

Social Media Behavior

SM1

Checked out people’s walls without leaving a message

SM2

Checked out people’s photos without leaving comments

SM3

Facebook Chatted with others

SM4

Replied to others’ comments on your profile photo, new photos, fan status, ‘‘what’s on your mind’’ status, group status, notes, and links

SM5

Checked out people’s notes, links, and various status without leaving comments

Academic Purpose

AP1

Coordinate activities for projects.

AP2

Schedule meeting/appointments.

AP3

Monitor progress of projects.

AP4

Distribute/provide information.

AP5

Seek task information from people I know.

AP6

Give and receive feedback on reports and ideas.

Collaborative Learning

CL1

Allows all members to benefit from the contributions published by your peers

CL2

Encourages that other students help solving questions and difficulties of their peers

CL3

Fosters the spreading of your own ideas and points of view and influence point of view of others

CL4

Helps you to learn from and consider other students ́ points of view about problems and cases

CL5

Allows the coordination of joint actions with peers for other activities outside the course (e.g. prepare assignments for other subjects)

CL6

Social media provides helpful tools to facilitate team working

Learning Satisfaction

LS1

As a whole, you are satisfied with using social media as a project and academic discussion tool.

LS2

As a whole, using social media as a project and academic discussion tool is successful.

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© 2016 Springer International Publishing Switzerland

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Lam, J.H., Ma, W.WK. (2016). Exploring the Relationship Between Social Media, Collaborative Learning and Learners’ Satisfaction. In: Cheung, S., Kwok, Lf., Shang, J., Wang, A., Kwan, R. (eds) Blended Learning: Aligning Theory with Practices . ICBL 2016. Lecture Notes in Computer Science(), vol 9757. Springer, Cham. https://doi.org/10.1007/978-3-319-41165-1_21

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  • DOI: https://doi.org/10.1007/978-3-319-41165-1_21

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-41164-4

  • Online ISBN: 978-3-319-41165-1

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