NatureNet: An Interaction Design with a Focus on Crowdsourcing for Community
- 1.5k Downloads
Citizen science projects adopt a crowdsourcing model for collecting and analyzing scientific data for the purpose of improving science and encouraging non-scientists to participate in science projects. For example, the iNaturalist model relies on crowds of citizen scientists to scale both the detection and identification of species from photo vouchers. EBird, as another example, crowd sources bird observation data. Both of these projects leverage community interactions for effective data collection and validation, where the data is used to support environmental sustainability research . In NatureNet, the interaction design has a focus on creating an online community around informal learning about environmental sustainability issues and on engaging the community to extend and customize the design of the technology to better support their environmental sustainability projects.
KeywordsCrowdsourced design Citizen science Sustainability
NatureNet is a citizen science project that creates community around informal learning about environmental sustainability issues and engages the community to customize the design of the technology to better support their environmental sustainability projects. NatureNet is deployed via a multi-platform application delivered on a multi-user, touch-based tabletop display, smart phones, and a web site . The NatureNet mobile app allows a park naturalist or visitor to record biodiversity data while in the park. The biodiversity data collected by individuals through the mobile app are loaded into a database and can be viewed and discussed by other visitors and naturalists on the website in addition to on the tabletop station in the park.
What distinguishes NatureNet from other biodiversity projects such as iNaturalist or eBird is its focus on community and the crowd’s participation in both scientific contributions and design of the technology used by the online community.
In NatureNet, creative development of the design happens by individuals suggesting design ideas for extending or modifying the features of the interaction design or adding new features of the system, commenting and having discussions around the ideas and voting on the ideas. Based on a synthesis of crowdsourced comments and votes, strong ideas are selected by the design team and integrated into the next version of the platform [3, 4, 5].
While a great amount of crowdsourcing literature has focused on crowdsourcing as a strategy to either collect scientific data or collect designs, what we focus on in NatureNet is forming community around the science projects as well as the design of NatureNet system. This will enable the users of online communities to iteratively re-design the community platform and projects to meet their latest needs and improve collaboration in their field of interest .
NatureNet is being deployed in three communities focused on environmental sustainability: NatureNet for ACES, a community of visitors to the Aspen Center for Environmental Studies in Aspen Colorado. NatureNet for AWS, a community focused on protection of Anacostia watershed in Maryland. NatureNet for Reedy Creek, a community of Reedy Creek Park visitors in Charlotte North Carolina.
In the following sections, we present the NatureNet platform design and how the design elements support different types of collaboration to serve the online community dynamics.
2 NatureNet Interaction Design
A quick look at different types of services provided in form of crowdsourcing highlights the difference between NatureNet and other citizen science projects. Vuković  categorized the way crowdsourcing platforms manage needs into two general groups, “Crowdsourced Function” and “Crowdsourcing Mode”. Crowdsourced function represents the part of the product and/or service lifecycle that is being crowdsourced. Crowdsourced function may take one of the following forms: design, development and testing, data collection, marketing and sales and support. The second category of crowdsourcing activities is Crowdsourcing mode. Crowdsourcing mode identifies whether a decision is acceptable by potential users or not. Crowdsourced mode includes voting and evaluation provided by crowd as is commonly used in marketplace and competitions.
2.1 NatureNet and Crowdsourced Function
The crowdsourced function of data collection has been regularly used in citizen science projects. As an example, eBird utilizes volunteers to collect observations of birds. The crowdsourcing function of design engages the creativity of crowds. Members of the crowd can contribute their own design ideas, before the design team proceeds with new product development.
Crowdsourced function in form of design is way of doing business among enterprises such as Threadless.com. The crowd is responsible for contributing t-shirt designs before mass production . In Threadless, the crowdsourced mode includes comments for evaluating a design and voting for a design.
2.2 NatureNet and Crowdsourced Mode
In addition to feedback on the submitted ideas, NatureNet users have the option to like or comment on the observations submitted by others. These likes and comments are sources for NatureNet naturalists to know which activities were more interesting for the community, and what is crowd’s understanding of different environmental topics. Based on this, they can decide what new activities could be of benefit, and what sort of information should be provided to the visitors of the Nature preserve or online community.
Finally, project and design submissions with highest number of contributions are displayed in different places on NatureNet website. This works as a motivation for community members for more collaboration around the activities as it gives them the feeling their contributions are important and would be seen by other members of the community.
NatureNet is a citizen science project which encourages the crowd not only to participate in environmental data collection and validation, but also in developing community around learning about environmental sustainability and contributing to the design of the interaction for community awareness .
Create a community of people around environmental sustainability activities.
The community becomes a stakeholder of the system by playing a role in the design and development, thereby engaging them to contribute more towards its success.
The community feels at home for having a say in designing the system for their activities.
The system design is dynamic and open for the community to change as new needs or interests arise.
The overlap among the designers and community members reduces the gap between the user and designer mental models.
NatureNet is funded by the National Science Foundation (IIS-1221513) in a grant to the University of North Carolina at Charlotte, the University of Maryland, and the University of Colorado. We thank our colleagues Carol Boston, Jennifer J. Preece, Tom Yeh, Kazjon Grace, Jin Goog Kim, Jinyue Xia, Mohammad J. Mahzoon, Marina Cascaes, Abigale Stangle, Tammy Clegg, Travis Christian, Daniel Pauw, Jacqueline Cameron, Naturalists at ACES, Naturalist at Reedy Creek Park Charlotte, and Naturalists at Anacostia watershed in Maryland, who provided insight and expertise that greatly assisted the design of NatureNet and this research.
- 2.Grace, K., Maher, M.L., Preece, J., Yeh, T., Stangle, A., Boston, C.: A process model for crowdsourcing design: a case study in citizen science. In: Gero, J.S., Hanna, S. (eds.) Design Computing and Cognition 2014, pp. 245–262. Springer International Publishing, Switzerland (2015)Google Scholar
- 3.Maher, M.L., Preece, J., Yeh, T., Boston, C., Grace, K., Pasupuleti, A., Stangl, A.: NatureNet: a model for crowdsourcing the design of citizen science systems. In: Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, pp. 201–204. ACM (2014)Google Scholar
- 4.Preece, J., Boston, C., Yeh, T., Cameron, J., Maher, M., Grace, K.: Enticing casual nature preserve visitors into citizen science via photos. Extended Abstract and Poster to be presented at: Conference on Computer-Supported Cooperative Work and Social Computing, San Francisco, 29 February 2016Google Scholar
- 5.Preece, J., Boston, C., Maher, M., Grace, K., Yeh, T.: From crowdsourcing design to participatory design and back again! Paper to be presented at: European Conference on Social Media, Caen, France, 12–13 July 2016Google Scholar
- 6.Vuković, M.: Crowdsourcing for enterprises. In: 2009 World Conference on Services-I, July 2009, pp. 686–692. IEEE (2009)Google Scholar
- 7.NatureNet citizen science platform for the public to participate in NatureNet project. http://www.nature-net.org
- 8.Research conducted under NatureNet grant. http://research.nature-net.org/