Advertisement

The Process of Process Management: Enabling High Performance in a Digital World

  • Mathias KirchmerEmail author
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 257)

Abstract

Business strategies and operations are driven by scores of ever-shifting factors: from legal regulations to technological innovations and an all present digitalization. Companies need a powerful management approach to achieve high performance in today’s digital world. In effect, they must know how and when to enhance their business processes, which processes are optimal candidates for intervention, and how to move rapidly from strategy to execution.

That’s where the Business Process Management-Discipline (BPM-Discipline) helps. It delivers significant business value by converting strategy into people and IT based execution at pace with certainty. The BPM-Discipline is implemented through the “process of process management”. An efficient and effective implementation of this management process is achieved using a holistic framework and reference model as well as related tools and templates.

Keywords

Agility ARIS BPM BPM-Discipline Business process management Compliance Digitalization Execution Innovation Management discipline Reference model Standardization Strategy Value-driven BPM 

References

  1. 1.
    Sinur, J., Odell, J., Fingar, P.: Business Process Management: The Next Wave – Harnessing Complexity with Intelligent Agents. Meghan-Kiffer Press, Tampa (2013)Google Scholar
  2. 2.
    Ismail, S., van Geest, Y., Malone, M.: Exponential Organizations – Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it). Diversion Books, New York (2014)Google Scholar
  3. 3.
    Mitchell, C., Ray, R.L., van Ark, B.: The Conference Board – CEO Challenge 2015: Creating Opportunity Out of Adversity: Building Innovative, People-driven Organizations. The Conference Board Whitepaper, New York (2015)Google Scholar
  4. 4.
    Kirchmer, M., Franz, P.: Targeting Value in a Digital World. BPM-D Whitepaper, Philadelphia, London (2014b)Google Scholar
  5. 5.
    Rummler, G.A., Ramias, A., Rummler, R.A.: White Space Revisited – Creating Value thorugh Processes. Wiley, San Francisco (2010)Google Scholar
  6. 6.
    Kirchmer, M., Lehmann, S., Rosemann, M., zur Muehlen, M., Laengle, S.: Research Study – BPM Governance in Practice. Accenture Whitepapers, Philadelphia (2013)Google Scholar
  7. 7.
    Franz, P., Kirchmer, M., Rosemann, M.: Value-driven Business Process Management – Which values matter for BPM. Accenture / Queensland University of Technology BPM Publication, London, Philadelphia, Brisbane (2011)Google Scholar
  8. 8.
    Kirchmer, M., Franz, P.: The BPM-Discipline – Enabling the Next Generation Enterprise. BPM-D Training Documentation, Philadelphia/London (2013)Google Scholar
  9. 9.
    Alkharashi, B., Jesus, L., Macieira, A., Tregear, R.: Establishing the Office of Business Process Management. Leonardo Consulting Publication, Brisbane (2015)Google Scholar
  10. 10.
    Von Rosing, M., Hove, M., von Scheel, H., Morrison, R.: BPM center of excellence. In: von Rosing, M., Scheer, A.-W., von Scheel, H. (eds.) The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Amsterdam, Boston, vol. 1, pp. 217–240 (2015)Google Scholar
  11. 11.
    Franz, P., Kirchmer, M.: Value-driven business Process Management – The Value-Switch for Lasting Competitive Advantage. McGraw-Hill, New York (2012)Google Scholar
  12. 12.
    Swenson, K.D., von Rosing, M.: What is Business Process Management. In: von Rosing, M., Scheer, A.-W., von Scheel, H. (eds.) The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Amsterdam, Boston, vol. 1, pp. 79–88 (2015)Google Scholar
  13. 13.
    Scheer, A.-W.: ARIS – Business Process Frameworks, 2nd edn. Springer, Berlin (1998)Google Scholar
  14. 14.
    Kirchmer, M., Franz, P., von Rosing, M.: The chief process officer: an emerging tope management role. In: von Rosing, M., Scheer, A.-W., von Scheel, H.: The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Amsterdam, Boston, vol. 1, pp. 343–348 (2015)Google Scholar
  15. 15.
    Kirchmer, M., Franz, P.: Chief Process Officer – The Value Scout. BPM-D Whitepaper, Philadelphia, London (2014)Google Scholar
  16. 16.
    Scheer, A.-W.: Business Process Engineering – Reference Models for Industrial Enterprises, 2nd edn. Springer, Berlin (1995)Google Scholar
  17. 17.
    Packowski, Gall, Baumeister: Enterprise Process and Information Governance – Integration of business process and master data governance as competitive advantage – Study Results. Camelot Consulting, Germany (2014) Google Scholar
  18. 18.
    Kirchmer, M.: High Performance through Process Excellence – From Strategy to Execution with Business Process Management, 2nd edn. Springer, Berlin (2011)Google Scholar
  19. 19.
    Fettke, L.: Reference Modelling for Business Systems Anlysis. ICI Global, London (2007)Google Scholar
  20. 20.
    Cantara, M.: Start up your business process competency center. In: Documentation of The Gartner Business Process Management Summit, National Harbor 2015Google Scholar
  21. 21.
    Kirchmer, M.: Business process management in a digital world – trends and predictions. In: Proceeding of the International Conference on Modeling and Simulation in Engineering, Economics and Management, Santiago de Chile, 20–22 January 2016Google Scholar
  22. 22.
    McDonald, M.: Digital Strategy Does Not Equal IT Strategy. Harvard Business Review, 19 November 2012 Google Scholar
  23. 23.
    Kirchmer, M.: Enabling high performance through digitalization – the BPM-discipline as value-switch. In: CIO Review, 14 January 2016Google Scholar
  24. 24.
    Abolhassan, F.: Was treibt die Digitalisierung? Warum an der Cloud kein Weg vorbeifuehrt. Wiesbaden (2016)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.BPM-DWest ChesterUSA
  2. 2.University of Pennsylvania, Organizational DynamicsPhiladelphiaUSA

Personalised recommendations