Abstract
Implementing a telecom operation and maintenance organization consists in defining and partitioning of tasks, allocating these tasks to roles in an organization, defining processes, and tools for the fulfillment of tasks and their continuous monitoring, in order to provide telecom services of optimal quality and cost to the end user.
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Samitier, C. (2017). O&M Scope, Process, and Organization. In: Samitier, C. (eds) Utility Communication Networks and Services. CIGRE Green Books(). Springer, Cham. https://doi.org/10.1007/978-3-319-40283-3_30
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DOI: https://doi.org/10.1007/978-3-319-40283-3_30
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Publisher Name: Springer, Cham
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