Cross-Cultural Telepsychiatry: An Innovative Approach to Assess and Treat Ethnic Minorities with Limited Language Proficiency

  • Davor MucicEmail author
Conference paper
Part of the Smart Innovation, Systems and Technologies book series (SIST, volume 60)


Current refugee crisis within European Union (EU) challenges mental health care systems in each EU country. For ethnic minorities in EU access to mental health care is a problem due lack of clinicians who understand their language, culture and special needs. Linguistic, cultural and even racial differences between patient and provider can have an impact on the therapeutic alliance. Therefore communication between providers (mental health professionals) and cross-cultural patients is even more complicated with a third person i.e. interpreter, involved. However, refugees and asylum seekers still receive the most of treatment provided via interpreters. Innovative solution for this problem might be “cross-cultural telepsychiatry model” within various settings. Since 2004, “cross-cultural telepsychiatry” has been tested, developed and established in outskirts areas of of Denmark through various pilot projects. Overall high patient satisfaction was reported by patients as well as by involved professionals.


e-Mental health Telepsychiatry Asylum seekers Refugees and migrants Access to care Language barriers Interpreters Cross-cultural (tele) psychiatry 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.Little Prince Treatment CentreCopenhagen VDenmark

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