Build or Buy: A Case Study for ERP System Selection in SMEs

  • Olga GomezEmail author
  • Patrick Wriedt
  • Fan Zhao
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9731)


The purpose of this paper is to provide enterprises with valuable input when selecting ERP. This study resulted from a case study on an Air Conditioning Company in Florida, USA. Case study research technique evaluated the data collected from interviews, documents, and observations. The results show the importance of embedding every single factor in order to make a decision. The data analysis confirmed the ultimate decision that was reached by the company.


ERP selection SMEs In-house ERP 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.College of BusinessFlorida Gulf Coast UniversityFort MyersUSA

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