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New ISO Standards for Usability, Usability Reports and Usability Measures

  • Nigel BevanEmail author
  • Jim Carter
  • Jonathan Earthy
  • Thomas Geis
  • Susan Harker
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9731)

Abstract

Several new and revised ISO standards will be published in 2016/17 that define the basic terms and concepts of usability (ISO 9241-11), give guidance on processes and outcomes of human-centred design (ISO 9241-220), provide examples of measures that can be used in usability evaluation (ISO/IEC 25022 and 25023) and define what should be included in usability evaluation reports for usability tests, inspections and surveys (ISO/IEC 25066). The paper explains some of the new content and how it can be used.

Keywords

Standards Usability User experience 

Notes

Acknowledgements

These ISO standards were developed by their editors (which include the authors of this paper) supported by the other members of ISO TC159/SC4/WG6, ISO/IEC JTC1/SC7/WG6 and the joint working group (WG28) between ISO TC159/SC4 and ISO/IEC JTC1/SC7.

References

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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Nigel Bevan
    • 1
    Email author
  • Jim Carter
    • 2
  • Jonathan Earthy
    • 3
  • Thomas Geis
    • 4
  • Susan Harker
    • 5
  1. 1.Professional UX ServicesLondonUK
  2. 2.Computer Science DepartmentUniversity of SaskatchewanSaskatoonCanada
  3. 3.Lloyd’s Register EMEASouthamptonUK
  4. 4.ProContext Consulting GmbHCologneGermany
  5. 5.Loughborough Design SchoolLoughborough UniversityLoughboroughUK

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