POP: An Instrument to Decide on the Adoption of Participatory Design

  • Helder Cognaco de Oliveira
  • Marcelo da Silva HounsellEmail author
  • Isabela Gasparini
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9731)


Participatory Design (PD) is an approach that promotes the involvement of end-users in interactive software design. PD can be beneficial to software quality but can also raise concerns on pragmatical levels. There is no technique to help designers decide on adopting PD besides their experience on the matter. This paper proposes an objective questionnaire that gives clear indications for this decision, with confidence grading and coherence analysis. The instrument, called POP, can be used by non experts on PD, designers, developers and software analysts. The instrument has been validated by PD experts and by interactive software developers. POP was conceived for the development of educational video games but can be applied to a wider variety of systems. Results show that POP is able to clearly indicate when a project can benefit from PD, and to also give clues on the difficulties it would be facing. POP allows PD to be considered into projects that otherwise, would never evaluate how beneficial the PD approach could be to system development and to end-users.


Participatory design Decision-making Questionnaire 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Helder Cognaco de Oliveira
    • 1
  • Marcelo da Silva Hounsell
    • 1
    Email author
  • Isabela Gasparini
    • 1
  1. 1.Graduate Program in Applied Computing, Department of Computer ScienceSanta Catarina State UniversityJoinvilleBrazil

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