Learning and Performance Support - Personalization Through Personal Assistant Technology

  • Jean-Francois LapointeEmail author
  • Heather Molyneaux
  • Irina Kondratova
  • Aida Freixanet Viejo
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9753)


Personalization is important for online learning due to the ever changing needs of online learners and because of its potential to reach a wide variety of users. This paper describes the results of a literature review about the personalization of online learning systems. It also describes results of user studies of the prototype of a learning and performance support (LPSS) platform developed at the National Research Council of Canada. Main findings are that personalized learning systems can enhance learning effectiveness and motivate learners, and that learners are looking for ways to better explore their learning context through social network.


Personal learning environment Personalization Collaborative learning Learning and performance support 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Jean-Francois Lapointe
    • 1
    Email author
  • Heather Molyneaux
    • 1
  • Irina Kondratova
    • 1
  • Aida Freixanet Viejo
    • 1
  1. 1.Human-Computer Interaction TeamNational Research Council of Canada, Information and Communications TechnologiesOttawaCanada

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