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Domain-Specific Conceptual Modeling pp 217–237Cite as

Supporting Business Process Improvement Through a Modeling Tool

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Abstract

Business process improvement (BPI) ranks among the topics of highest priority in modern organizations. However, considering the rapidly changing customer requirements in times of high market transparency and the increasing collaboration between organizations, the development of BPI projects has become very challenging. Implicit process knowledge from diverse process participants needs to be elicited and transformed into improvement opportunities. In this context, the results achieved need to be properly documented, communicated and processed throughout a company. To face these challenges, we introduce the so-called BPI roadmap which is a concept for systematically performing BPI initiatives based on a set of easy-to-use and proven BPI techniques. Further, tool support is established allowing the efficient codification of results via conceptual model types, the easy sharing of the outcomes and the automatic generation of reports.

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Author information

Authors and Affiliations

  1. Department Management of Information Systems, University of Regensburg, 93053, Regensburg, Germany

    Florian Johannsen

  2. Research Group Knowledge Engineering, University of Vienna, 1090, Vienna, Austria

    Hans-Georg Fill

Authors
  1. Florian Johannsen
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  2. Hans-Georg Fill
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Corresponding author

Correspondence to Florian Johannsen .

Editor information

Editors and Affiliations

  1. Faculty of Computer Science, Research Group Knowledge Engineering, University of Vienna, Wien, Austria

    Dimitris Karagiannis

  2. Institute of Applied Informatics, Alpen-Adria-Universität Klagenfurt Institute of Applied Informatics, Klagenfurt, Austria

    Heinrich C. Mayr

  3. University of Trento , Trento, Italy

    John Mylopoulos

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Johannsen, F., Fill, HG. (2016). Supporting Business Process Improvement Through a Modeling Tool. In: Karagiannis, D., Mayr, H., Mylopoulos, J. (eds) Domain-Specific Conceptual Modeling. Springer, Cham. https://doi.org/10.1007/978-3-319-39417-6_10

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  • DOI: https://doi.org/10.1007/978-3-319-39417-6_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-39416-9

  • Online ISBN: 978-3-319-39417-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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