In this chapter, we describe the enhanced TeamSTEPPS® curriculum as fundament to creating a “culture of continuous improvement” in nuclear medicine. This evidence-based and modular teamwork system is deployed in concordance with a novel medical leadership development program. It provides a comprehensive and practical approach to improve performance and patient safety within nuclear medicine departments, hence across numerous multidisciplinary patient journeys that are influenced by effective (nuclear) medical imaging. The stepped approach of implementing and sustaining a shift towards a just and blame-free culture of multidisciplinary teamwork is described.
- Emotional Intelligence
- Clinical Governance
- Nuclear Medicine Department
- Team Climate
- Leadership Competency
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Informal exchange of experiences among master trainers during plenary discussion at the 2014 National TeamSTEPPS Conference (Minneapolis/St Pauls, Minnesota, USA) (Keijser 2014).
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Keijser, W.A. (2017). Teamwork, Leadership, and Continuous Improvement. In: Glaudemans, A., Medema, J., van Zanten, A., Dierckx, R., Ahaus, C. (eds) Quality in Nuclear Medicine. Springer, Cham. https://doi.org/10.1007/978-3-319-33531-5_19
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-33529-2
Online ISBN: 978-3-319-33531-5