A Framework of Value Creation for Industrial Product-Service
With the increase of service profits, traditional manufacturing enterprises are transforming into providing Product-service System (PSS) which is a new product pattern and manufacturing paradigm. In order to respond to the transformation, this paper proposes the concept of product-service value creation as the value source of PSS. Firstly, this paper proposed the concept of product-service value creation network in order to reflect the complex nonlinear interaction of different value individuals. And the product-service value creation system is analyzed based on value network. Secondly, this paper proposed the product-service value creation process which includes value identification, value proposal, value delivery, and value evaluation. These four steps compose the close-loop of product-service value creation. The study on the product-service value creation lays a basis for further development and application of PSS.
KeywordsProduct-service system Value network Value creation Service-oriented manufacturing
The author would like to thank Shanghai Institute of Producer Service Development (SIPSD) and Shanghai Research Center for industrial Informatics (SRCI2) for the funding support to this research.
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