A Framework of Value Creation for Industrial Product-Service

  • P. P. Wang
  • X. G. MingEmail author
  • M. K. Zheng
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 467)


With the increase of service profits, traditional manufacturing enterprises are transforming into providing Product-service System (PSS) which is a new product pattern and manufacturing paradigm. In order to respond to the transformation, this paper proposes the concept of product-service value creation as the value source of PSS. Firstly, this paper proposed the concept of product-service value creation network in order to reflect the complex nonlinear interaction of different value individuals. And the product-service value creation system is analyzed based on value network. Secondly, this paper proposed the product-service value creation process which includes value identification, value proposal, value delivery, and value evaluation. These four steps compose the close-loop of product-service value creation. The study on the product-service value creation lays a basis for further development and application of PSS.


Product-service system Value network Value creation Service-oriented manufacturing 



The author would like to thank Shanghai Institute of Producer Service Development (SIPSD) and Shanghai Research Center for industrial Informatics (SRCI2) for the funding support to this research.


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Copyright information

© IFIP International Federation for Information Processing 2016

Authors and Affiliations

  1. 1.Shanghai Institute of Producer Service Development, Shanghai Research Center for Industrial Informatics, Shanghai Key Lab of Advanced Manufacturing Environment, Institute of Computer Integrated Manufacturing, School of Mechanical EngineeringShanghai Jiao UniversityShanghaiPeople’s Republic of China

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