A Maturity Model to Promote the Performance of Collaborative Business Processes

  • Maroua HachichaEmail author
  • Néjib Moalla
  • Muhammad Fahad
  • Yacine Ouzrout
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 467)


Maturity models help organizations to measure the quality of their processes. These models are able to indicate how excellent business processes (BP) can perform and how organizations can reach the expected and higher performance. Maturity models aim at assessing and improving the capabilities, i.e., skills or competences, of business processes. However, finding the most appropriate maturity model is not an easy task especially for practitioners in manufacturing industry. Hence, the purpose of this paper is to critically propose a maturity model for the Collaborative Business Process (CBP) in a Service Oriented Architecture (SOA). We observed in the literature a lack of the evolution maturity over the time and its impact on the business process performance.


Maturity Collaborative business processes Performance Execution traces 



This work was funded by the European projects FITMAN (FP7-604674) and EASY-IMP (FP7-609078).


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Copyright information

© IFIP International Federation for Information Processing 2016

Authors and Affiliations

  • Maroua Hachicha
    • 1
    Email author
  • Néjib Moalla
    • 1
  • Muhammad Fahad
    • 1
  • Yacine Ouzrout
    • 1
  1. 1.DISP LaboratoryUniversity of Lyon 2LyonFrance

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