Research in Work and Organizational Psychology: Social Exclusion in the Workplace
Workplace social exclusion, the experience of being ignored, avoided, and/or rejected by at least one other organizational member, is a painful social experience that can thwart one’s sense of belonging and acceptance at work. In this chapter, we review the broad research that has been conducted on workplace social exclusion, and the myriad of forms it can take. We discuss both the reasons why it might occur in an organizational setting as well as the impact it has on employees’ well-being and work-related behaviors. Finally, we discuss some strategies managers can apply in the hopes of eliminating or preventing this often insidious form of social mistreatment in the workplace.
KeywordsWorkplace social exclusion Workplace ostracism Social control model Training interventions Inclusive environment
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