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QFD for a SME Network of the Wood Sector to Improve Competitiveness and Sustainability

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Sustainable Design and Manufacturing 2016 (SDM 2016)

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 52))

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Abstract

The QFD methodology, in spite of being quite old, it is not widespread and tested in the Italian ecosystem, in particular in SME networks. In this paper we report our experience in the application of the QFD to a SME network in the wood sector, with the aim to improve the competitiveness and innovation capacity, and prefiguring a new way to collaborate in business relationships, finally increasing sustainably through a short supply chain; through the experience we highlight the QFD potentialities, as tested by the SME network in the definition and development of the first PEFC certificated musical instrument.

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Author information

Authors and Affiliations

  1. ENEA, DTE-SEN-CROSS, Bologna, Italy

    Gilda Massa & Nicola Gessa

Authors
  1. Gilda Massa
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  2. Nicola Gessa
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Corresponding author

Correspondence to Gilda Massa .

Editor information

Editors and Affiliations

  1. Cardiff School of Engineering, Cardiff University, Cardiff, United Kingdom

    Rossi Setchi

  2. Bournemouth University, Fern Barrow, Dorset, United Kingdom

    Robert J. Howlett

  3. School of Engg, Rm S1.04, Cardiff University, Cardiff, United Kingdom

    Ying Liu

  4. Cardiff School of Engineering, Cardiff University, United Kingdom

    Peter Theobald

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Massa, G., Gessa, N. (2016). QFD for a SME Network of the Wood Sector to Improve Competitiveness and Sustainability. In: Setchi, R., Howlett, R., Liu, Y., Theobald, P. (eds) Sustainable Design and Manufacturing 2016. SDM 2016. Smart Innovation, Systems and Technologies, vol 52. Springer, Cham. https://doi.org/10.1007/978-3-319-32098-4_43

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  • DOI: https://doi.org/10.1007/978-3-319-32098-4_43

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-32096-0

  • Online ISBN: 978-3-319-32098-4

  • eBook Packages: EngineeringEngineering (R0)

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