Fostering User Engagement in Face-to-Face Human-Agent Interactions: A Survey

  • Chloé Clavel
  • Angelo Cafaro
  • Sabrina Campano
  • Catherine Pelachaud
Chapter

Abstract

Embodied conversational agents arecapable of carrying a face-to-face interaction with users. Their use is substantially increasing in numerous applications ranging from tutoring systems to ambient assisted living. In such applications, one of the main challenges is to keep the user engaged in the interaction with the agent. The present chapter provides an overview of the scientific issues underlying the engagement paradigm, including a review on methodologies for assessing user engagement in human-agent interaction. It presents three studies that have been conducted within the Greta/VIB platforms. These studies aimed at designing engaging agents using different interaction strategies (alignment and dynamical coupling) and the expression of interpersonal attitudes in multi-party interactions.

Keywords

Embodied Conversational Agent Interaction strategies Socio-emotional behavior User engagement 

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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Chloé Clavel
    • 1
  • Angelo Cafaro
    • 1
  • Sabrina Campano
    • 2
  • Catherine Pelachaud
    • 1
  1. 1.Telecom-ParisTechLTCI, CNRS, Université Paris-SaclayParisFrance
  2. 2.Lab Object’iveObject’iveParisFrance

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