An Enhanced Communication Concept

  • Felix KossakEmail author
  • Christa Illibauer
  • Verena Geist
  • Christine Natschläger
  • Thomas Ziebermayr
  • Bernhard Freudenthaler
  • Theodorich Kopetzky
  • Klaus-Dieter Schewe


In this chapter, we propose a generalised event concept for business process modelling which can increase flexibility for users in matters of communication, but also increases the number of different communication patterns for cross-organisation communication. We propose a combination of event trigger properties and different types of event pools. By means of event trigger properties, the classification into trigger types like “message”, “signal”, “error”, etc. is generalised to allow for a vast range of derived types. Event pools allow for flexible processing of events, like choosing the order in which mails are read and reacted to, and having different types of event pools further increases the number of possible communication patterns. Different pool types include private, group, and public event pools. The latter can be subscribed to and allow for broadcast and many-to-many communication. Virtual pools, including “inboxes” and “outboxes”, facilitate the practical handling of a number of different pools from the viewpoint of an agent (or activity node).


Business Process Event Trigger Order Number Ground Model Process Engine 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Felix Kossak
    • 1
    Email author
  • Christa Illibauer
    • 1
  • Verena Geist
    • 1
  • Christine Natschläger
    • 1
  • Thomas Ziebermayr
    • 1
  • Bernhard Freudenthaler
    • 1
  • Theodorich Kopetzky
    • 1
  • Klaus-Dieter Schewe
    • 1
  1. 1.Software Competence Center Hagenberg GmbHHagenberg im MühlkreisAustria

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