Information Systems Success: The Project Management Information System for ERP Projects

  • Thanh D. Nguyen
  • Dat T. Nguyen
  • Tuan M. Nguyen
Conference paper
Part of the Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering book series (LNICST, volume 165)


Project Management Information System (PMIS) is a core stone for organizations to plan and implement successfully their projects. Hence, PMIS success is also a central topic for both academicians and practitioners. Based on well–known Information Systems Success model (DeLone & McLean), highly cited Technology Acceptance Model (TAM), and the related works, a success model of PMIS for ERP projects is proposed and validated. A survey study with path analysis of 160 participants who have used the PMIS for the ERP projects at FPT Information System – a member of the FPT Group that shows all hypotheses empirically supported. The findings indicate that ERP project’s success is determined by PMIS user satisfaction that in turn is influenced by user ease of use, system quality, functional–information quality, and support–service quality.


ERP Information systems PMIS Project success 



The authors would like to say thank to four anonymous reviewers for their helpful comments on this research.


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Copyright information

© ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering 2016

Authors and Affiliations

  • Thanh D. Nguyen
    • 1
    • 2
  • Dat T. Nguyen
    • 2
  • Tuan M. Nguyen
    • 2
  1. 1.Banking University of Ho Chi Minh CityHo Chi Minh CityVietnam
  2. 2.HCMC University of TechnologyHo Chi Minh CityVietnam

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