Abstract
ICM and PICM are specialty programs that will increasingly contribute to health improvement and cost reduction for patients with health complexity in the future. They, however, do not provide service in isolation. Rather, theirs is a synergy between (1) the clinical and non-clinical assistance and support function they perform and (2) the clinical services that are directed at evaluation and treatment of medical and BH conditions. Unless these two complementary components of care work effectively together, the value that either one can produce will be limited. This chapter suggests interim and long-term steps to which physicians working with ICM and PCIM managers can be substantial contributors.
If you don’t go after what you want, you’ll never have it. If you don’t ask, the answer is always no. If you don’t step forward, you’re always in the same place.
—Nora Roberts
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Kathol, R.G., Knutson, K.H., Dehnel, P.J. (2016). Connecting Integrated Case Management with Integrated Complex Inpatient and Outpatient Care. In: Physician's Guide. Springer, Cham. https://doi.org/10.1007/978-3-319-28959-5_9
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DOI: https://doi.org/10.1007/978-3-319-28959-5_9
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