The quality of a rescue service system is typically evaluated ex post by the proportion of emergencies reached within a predefined response time threshold. Optimization models in literature consider different variants of demand area coverage or busy fractions and reliability levels as a proxy for Emergency Medical Service quality. But no comparisons of the mentioned models with respect to their real-world performance are found in literature. In this paper, the influence of these different model formulations on real-world outcome measures is analyzed by means of a detailed discrete event simulation study.
Keywords
- Emergency Medical Service
- Discrete Event Simulation
- Demand Node
- Emergency Medical Service System
- Real World Case Study
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