Information Seeking Behaviour of Scholars Using Resource Discovery Systems

  • Kärt Ots
  • Fernando Loizides
  • Sónia Sousa
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 552)


The purpose of this paper is to conceptualise how academics seek information relevant to their work or study in an academic library context. To accomplish our goals, we involved several stakeholders to better elicit their information seeking behavioural patterns. In this paper we perform a user test which allows us to establish customised information seeking models, which conceptualise the behavioural activity patterns of academic scholars from the information need stage until the termination of the search activity. We also propose suitable user requirements using personas as contextual settings, which might be helpful for informing the design and development of such systems.


Information seeking behavior model Library electronic resources Academic libraries 


  1. 1.
    Wong, W., Stelmaszewska, H., Barn, B., Bhimani, N., Barn, S.: User Behaviour in Resource Discovery: Final Report. JISC User Behaviour Observational Study, JISC (2009)Google Scholar
  2. 2.
    Bawden, D., Robinson, L.: The dark side of information: overload, anxiety and other paradoxes and pathologies. J. Inf. Sci. 35, 180–191 (2008)CrossRefGoogle Scholar
  3. 3.
    Shneiderman, B., Byrd, D., Croft, W.B.: Clarifying search: a user-interface framework for text searches. D-Lib Mag. 3, 3–20 (1997)Google Scholar
  4. 4.
    Ellis, D.: A behavioural approach to information retrieval system design. J. Doc. 45(3), 171–212 (1989)CrossRefGoogle Scholar
  5. 5.
    Al-Suqri, M.N.: Information-seeking behavior of social science scholars in developing countries: a proposed model. Int. Inf. Libr. Rev. 43, 1–14 (2011)CrossRefGoogle Scholar
  6. 6.
    Sadeh, T.: A Model of Scientists’ Information Seeking and a User-Interface Design. Ph.D. Thesis, City University, London (2010)Google Scholar
  7. 7.
    Urquhart, C., Rowley, J.: Understanding student information behavior in relation to electronic information services: lessons from longitudinal monitoring and evaluation, Part 2. J. Am. Soc. Inf. Sci. Technol. 58(8), 1188–1197 (2007)CrossRefGoogle Scholar
  8. 8.
    Asher, A.D., Duke, L.M., Wilson, S.: Paths of discovery: comparing the search effectiveness of EBSCO discovery service, summon, google scholar, and conventional library resources. Coll. Res. Libr. 74, 464–488 (2013)CrossRefGoogle Scholar
  9. 9.
    Hemminger, B.M., Lu, D., Vaughan, K.T.L., Adams, S.J.: Information seeking behavior of academic scientists. J. Am. Soc. Inform. Sci. Technol. 58(14), 2205–2225 (2007)CrossRefGoogle Scholar
  10. 10.
    Ingwersen, P., Järvelin, K.: The Turn: Integration of Information Seeking and Retrieval in Context. Springer Science & Business Media, Dordrecht (2006)zbMATHGoogle Scholar
  11. 11.
    Feather, J., Sturges, P.: International Encyclopedia of Information and Library Science. Routledge, London (2003)Google Scholar
  12. 12.
    Sadeh, T.: From search to discovery. In: IFLA WLIC 2013, Singapore (2013)Google Scholar
  13. 13.
    Luther, J.: Trumping google? metasearching’s promise. Libr. J. 128(16), 36–40 (2003)Google Scholar
  14. 14.
    Fagan, J.C., Mandernach, M.A., Nelson, C.S., Paulo, J.R., Saunders, G.: Usability test results for a discovery tool in an academic library. Inf. Technol. Libr. 31, 83–112 (2012)Google Scholar
  15. 15.
    Hanrath, S., Kottman, M.: Use and usability of a discovery tool in an academic library. J. Web Libr. 9(1), 1–21 (2015)CrossRefGoogle Scholar
  16. 16.
    Blomkvist, S.: The user as a personality: using personas as a tool for design. In: Position Paper for the Workshop at the Interaction and Presentation Laboratory of the Royal Institute of Technology, Sweden (2002)Google Scholar
  17. 17.
    Kuhlthau, C.C.: Inside the search process: information seeking from the user’s perspective. J. Am. Soc. Inf. Sci. 42(5), 361–371 (1991)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2015

Open Access This chapter is distributed under the terms of the Creative Commons Attribution Noncommercial License, which permits any noncommercial use, distribution, and reproduction in any medium, provided the original author(s) and source are credited.

Authors and Affiliations

  1. 1.Institute of InformaticsTallinn UniversityTallinnEstonia

Personalised recommendations