Abstract
This chapter presents a knowledge risk management framework. In turbulent times organizations of all sizes are required to be even more prepared to make necessary changes in their business strategies. Access to knowledge that is relevant and up-to-date is critical in meeting this challenge. Knowledge however is not always positive, i.e. something of value, but has a negative side as well. This situation can be tackled with a knowledge risk management approach that addresses knowledge from a holistic point of view. Therefore this approach supports companies in better managing their critical knowledge to master present and future business challenges. The aim of this chapter is to introduce knowledge risk management and its contribution to meeting these challenges. Regarding Knowledge management tools refer to the following chapter.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Beijerse, R. P. (2000). Knowledge management in small and medium-sized companies: Knowledge management for entrepreneurs. Journal of Knowledge Management, 4(2), 162–179.
Bounfour, A. (2003). The management of intangibles: The organization’s most valuable assets. London: Routledge.
Bridge, S., & O’neill, K. (2013). Understanding enterprise, entrepreneurship and small business. New York, NY: Palgrave Macmillan.
Brito, L. M. P., De Oliveira, P. W. S., & Castro, D. (2012). A. B. C. Knowledge management in a public institution for technical assistance and rural extension of northeastern Brazil. Revista de Administração Pública, 46(5), 1341–1366.
Brunold, J., & Durst, S. (2012). Intellectual capital risks and job rotation. Journal of Intellectual Capital, 13(2), 178–195.
Coras, E. L., & Tantau, A. D. (2013). A risk mitigation model in SME’s open innovation projects. Management & Marketing Challenges for the Knowledge Society, 8(2), 303–328.
De Gusmão, C. M. G., & De Moura, H. P. (2004). Gerência de risco em processos de qualidade de software: Uma análise comparativa. UFPE, Modelos e Normas.
Delerue, H. (2005). Relational risk perception and alliance management in French biotechnology SMEs. European Business Review, 17(6), 532–546.
Delong, D. W. (2004). Lost knowledge: Confronting the threat of an aging workforce. Oxford: Oxford University Press.
Desouza, K. C., & Awazu, Y. (2006). Knowledge management at SMEs: Five peculiarities. Journal of Knowledge Management, 10(1), 32–43.
Durst, S. (2012). Innovation and intellectual capital (risk) management in small and medium-sized enterprises. International Journal of Transitions and Innovation Systems, 2(3/4), 233–246.
Durst, S., Ervardsson, I. R., & Bruns, G. (2015). Sustainable knowledge management and the outsourcing of core competences—Does that fit together? Initial insights from a literature review. In A. Chiarini (Ed.), Sustainable operations management advances in strategy and methodology (pp. 15–35). Cham: Springer.
Durst, S., & Ferenhof, H. A. (2014). Knowledge leakages and ways to reduce them in small and medium-sized enterprises (SMEs). Information, 5(3), 440–450.
Durst, S., & Wilhelm, S. (2011). Knowledge management in practice: Insights into a medium-sized enterprise’s exposure to knowledge loss. Prometheus, 29(1), 23–38.
Durst, S., & Wilhelm, S. (2012). Knowledge management and succession planning in SMEs. Journal of Knowledge Management, 16(4), 637–649.
Ferenhof, H. A. (2011). Uma Sistemática de identificação de desperdícios de conhecimentovisandoàmelhoria do processo de criação de novos serviços. Master Thesis. Engenharia e Gestão do Conhecimento, Universidade Federal de Santa Catarina.
Hofer, C. W., & Charan, R. (1984). The transition to professional management. Mission impossible? American Journal of Small Business, 9(1), 1–11.
Hutchinson, V., & Quintas, P. (2008). Do SMEs do knowledge management? Or simply manage what they know? International Small Business Journal, 26(2), 131–154.
Islam, M. A., Tedford, J. D., & Haemmerle, E. (2008). Managing operational risks in Small- and Medium-sized Enterprises (SMEs) engaged in manufacturing – An integrated approach. International Journal of Technology, Policy and Management, 8(4), 420–441.
ISO 9001 REVISION. (2015). Retrieved January 19, 2015, from http://iso9001revision.com/knowledge-management.
ISO 9001:2015: Update Series. (2015). Retrieved January 19, 2015, from http://the9000store.com/iso-9001-2015-risk.aspx.
Jiang, X., Li, M., Gao, S., Bao, Y., & Jiang, F. (2013). Managing knowledge leakage in strategic alliances: The effects of trust and formal contracts. Industrial Marketing Management, 42, 983–991.
Kallenberg, K. (2009). Operational risk management in Swedish industry. Emergence of a new risk paradigm? Risk Management, 11(2), 90–110.
Marabelli, M., & Newell, S. (2012). Knowledge risks in organizational networks: The practice perspective. Journal of Strategic Information Systems, 21(1), 18–30. doi:10.1016/j.jsis.2011.11.002.
Massingham, P. (2010). Knowledge risk management: A framework. Journal of Knowledge Management, 14, 464–485.
Nonaka, I., & Takeuchi, H. (1997). Criação do conhecimento na empresa: Como as empresas japonesas geram a dinâmica da inovação. Rio de Janeiro: Campus.
Nunes, M. B., Annansingh, F., Eaglestone, B., & Wakefield, R. (2006). Knowledge management issues in knowledge intensive SMEs. Knowledge Management Issues, 62(1), 101–119.
Perrot, B. E. (2007). A strategic risk approach to knowledge management. Business Horizons, 50, 523–533.
PMBOK. (2013). A guide to the project management body of knowledge (PMBOK® Guide) (5th ed.). Pennsylvania, PA: Project Management Institute, Four Campus Boulevard.
Silverblatt, R., & Korgaonkar, P. (1987). Strategic market planning in a turbulent business environment. Journal of Business Research, 15(4), 339–358.
Smallman, C. (1996). Risk and organizational behaviour: A research model. Disaster Prevention and Management, 5(2), 12–26.
Smit, Y., & Watkins, J. A. (2012). A literature review of small and medium enterprises (SME) risk management practices in South Africa. African Journal of Business Management, 6(21), 6324–6330.
Vaughan, E. J., & Vaughan, T. (2001). Essentials of risk management and insurance. New York: John Wiley & Sons.
Wong, K. Y., & Aspinwall, E. (2004). Characterizing knowledge management in the small business environment. Journal of Knowledge Management, 8(3), 44–61.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Durst, S., Ferenhof, H.A. (2016). Knowledge Risk Management in Turbulent Times. In: North, K., Varvakis, G. (eds) Competitive Strategies for Small and Medium Enterprises. Springer, Cham. https://doi.org/10.1007/978-3-319-27303-7_13
Download citation
DOI: https://doi.org/10.1007/978-3-319-27303-7_13
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-27301-3
Online ISBN: 978-3-319-27303-7
eBook Packages: Business and ManagementBusiness and Management (R0)