Skip to main content
SpringerLink
Log in
Book cover

International Conference on Conceptual Modeling

ER 2015: Conceptual Modeling pp 79–93Cite as

A Method to Align Goals and Business Processes

  • Conference paper
  • First Online:

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9381))

Abstract

Business Process Modeling (BPM) has been for a number of years in the spotlight of research and practice, aiming at providing organizations with conceptual modeling-based representations of the flow of activities that generate its main products and services. It is essential that such flow of activities is engineered in a way to satisfy the organization’s goals. However, the work on BPM still makes shy use of goal modeling and the relation between goals and processes is often neglected. In this paper, we propose a method that supports the analyst in identifying which activities in a business process satisfy the organization’s goals. Moreover, our method allows reasoning regarding the impact of each of these activities in the satisfaction of the strategic (i.e. top) goals of the organization. The results of this analysis may lead to reengineering, and grant the analyst with the means to design higher quality BPMs. Besides describing the method, this paper presents a preliminary evaluation of the method by the means of an empirical study made in a controlled environment.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Notes

  1. 1.

    BPM languages (as BPMN) and frameworks usually offer the option of including as activities in the process model, subprocesses that are also modeled separately, as a modularity strategy.

References

  1. Davies, I., Green, P., Rosemann, M., Indulska, M., Gallo, S.: How do practitioners use conceptual modeling in practice? Data Knowl. Eng. 58, 358–380 (2006)

    Article  Google Scholar 

  2. Rosemann, M., vom Brocke, J.: The six core elements of business process management. In: Rosemann, M., vom Brocke, J. (eds.) Handbook on Business Process Management, 1, pp. 105–122. Springer, Berlin (2015)

    Google Scholar 

  3. Dumas, M., van der Aalst, W.M.P., ter Hofstede, A.H.M. (eds.): Process Aware Information Systems: Bridging People and Software Through Process Technology. Wiley, Hoboken (2005)

    Google Scholar 

  4. Sousa, H.P., do Prado Leite, J.C.S.: Modeling organizational alignment. In: Yu, E., Dobbie, G., Jarke, M., Purao, S. (eds.) ER 2014. LNCS, vol. 8824, pp. 407–414. Springer, Heidelberg (2014)

    Google Scholar 

  5. Nagel, B., Gerth, C., Engels, G., Post, J.: Ensuring consistency among business goals and business process models. In: 17th IEEE International Enterprise Distributed Object Computing Conference. pp. 17–26 (2013)

    Google Scholar 

  6. Jander, K., Braubach, L., Pokahr, A., Lamersdorf, W., Wack, K.: Goal-oriented processes with GPMN. Int. J. Artif. Intell. Tools 20(6), 1021–1041 (2011)

    Article  Google Scholar 

  7. Soffer, P., Rolland, C.: Combining intention-oriented and state-based process modeling. In: 24th International Conference on Conceptual Modeling, pp. 47–62 (2005)

    Google Scholar 

  8. Cardoso, E., Guizzardi, R., Almeida, J.P.: Aligning objectives and business process models: a case study in the health care industry. Int. J. Bus. Process Integr. Manage. 5(2), 44–158 (2011)

    Article  Google Scholar 

  9. Yu, E., Giorgini, P., Maiden, N., Mylopoulos, J. (eds.): Social Modeling for Requirements Engineering. MIT Press, Cambridge (2011)

    Google Scholar 

  10. Dardenne, A., van Lamsweerde, A., Fickas, S.: Goal directed requirements acquisition. In: Selected Papers of the Sixth International Workshop on Software Specification and Design, pp. 3–50. Elsevier Science Publishers (1993)

    Google Scholar 

  11. Bresciani, P., Giorgini, P., Giunchiglia, F., Mylopoulos, J., Perini, A.: TROPOS: an agent-oriented software development methodology. Int. J. Auton. Agent. Multi-Agent Syst. 8(3), 203–236 (2004)

    Article  MATH  Google Scholar 

  12. Giorgini, P., Mylopoulos, J. Nicchiarelli, E., Sebastiani, R.: Formal Reasoning Techniques for Goal Models. In: Spaccapietra, S. (ed.) Journal on Data Semantics I, pp. 1–21. Springer (2004)

    Google Scholar 

  13. OMG: Business process model and notation. http://www.omg.org/spec/BPMN/2.0

Download references

Acknowledgement

This work is partially supported by CAPES/CNPq (grant number 402991/2012-5) and CNPq (grant numbers 461777/2014-2 and 485368/2013-7). The authors are also grateful to Giancarlo Guizzardi, João Paulo Andrade Almeida and Mateus C. Barcellos Costa for the fruitful discussion regarding the proposed method.

Author information

Authors and Affiliations

  1. Ontology and Conceptual Modeling Research Group, Federal University of Espírito Santo, Vitória, Brazil

    Renata Guizzardi & Ariane Nunes Reis

Authors
  1. Renata Guizzardi
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Ariane Nunes Reis
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Renata Guizzardi .

Editor information

Editors and Affiliations

  1. Stockholm University, Kista, Sweden

    Paul Johannesson

  2. National University of Singapore, Singapore, Singapore

    Mong Li Lee

  3. Brigham Young University, Provo, Utah, USA

    Stephen W. Liddle

  4. University of Bergen, Bergen, Norway

    Andreas L. Opdahl

  5. Universidad Politécnica de Valencia, Valencia, Spain

    Óscar Pastor López

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this paper

Cite this paper

Guizzardi, R., Reis, A.N. (2015). A Method to Align Goals and Business Processes. In: Johannesson, P., Lee, M., Liddle, S., Opdahl, A., Pastor López, Ó. (eds) Conceptual Modeling. ER 2015. Lecture Notes in Computer Science(), vol 9381. Springer, Cham. https://doi.org/10.1007/978-3-319-25264-3_6

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-25264-3_6

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-25263-6

  • Online ISBN: 978-3-319-25264-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation