Enterprise Resource Planning Systems as a Support Tool of Increasing of Performance of the Company

  • Helena JacovaEmail author
  • Josef HorakEmail author
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 538)


Nowadays, enterprises increasingly rely on modern Enterprise Performance Management (EPM) systems. These systems are used to improve the performance, quality and transparency of a company’s financial management, as well as to reduce the company’s costs and expand its customer base. These systems are part of Business Intelligence and they include metrics and methodologies aimed at improving the company’s performance. One way to improve a company’s performance is to implement Enterprise Resource Planning Systems into the corporate environment. The present article includes an assessment of a questionnaire survey that was carried out among enterprises in the Czech Republic, namely in the geographical areas of central and north-east Bohemia. It contains responses concerning the implementation of ERP systems, opinions on the use and operation of such systems and the information they provide, and – above all – it deals with problems that are encountered by ERP system users in corporate practice.


Enterprise resource planning systems Performance of the company Implementation of ERP systems Problems connected with the usage of ERP systems Survey 



This paper was created in accordance with the research project entitled “The analysis of current approach of companies to evaluation of productivity and financial situation using company information systems” undertaken by The Technical University of Liberec, The Faculty of Economics.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Faculty of EconomicsTechnical University of LiberecLiberecCzech Republic

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