A Strategy Map of Tacit Knowledge for Manufacturing Companies. An Empirical Study

  • Justyna Patalas-MaliszewskaEmail author
  • Irene Krebs
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 538)


The implementation of business strategies in an enterprise requires the engagement of all employees, but especially of knowledge workers. In this way, many organizations are focusing on knowledge sharing within the company. Knowledge sharing among knowledge workers could be a critical enabler of an effective implementation of business strategies. This study analyzes the links between the knowledge sharing of knowledge workers and the success of the implementation of business strategies in Polish manufacturing enterprises. It focuses on defined groups of knowledge workers in a manufacturing company and is based on a survey and on data obtained from 119 Polish manufacturing enterprises. This is followed by a discussion of the results of the empirical studies and of the supporting literature.


Tacit knowledge Business strategy Manufacturing company 


  1. 1.
    Allen, D.G., Shore, L.M., Griffeth, R.W.: The role of perceived organizational support and supportive human resource practices in the turnover process. J. Manag. 29(1), 99–118 (2003)Google Scholar
  2. 2.
    Argote, L., McEvily, B., Reagans, R.: Managing knowledge in organizations: an integrative framework and review of emerging themes. Manag. Sci. 49(4), 571–582 (2003)CrossRefGoogle Scholar
  3. 3.
    Bolman, L.G., Deal, T.: Reframing Organisations: Artistry Choice and Leadership. Prentice-Hall, Englewood Cliffs (2003)Google Scholar
  4. 4.
    Wei, C.C., Choy, S.C., Chew, G.G.: Inter-organizational knowledge transfer needs among small and medium enterprises. Libr. Rev. 60, 37–52 (2011)CrossRefGoogle Scholar
  5. 5.
    Collins, H.: Bicycling on the moon: collective tacit knowledge and somatic-limit tacit knowledge. Org. Stud. 28(2), 257–262 (2007)MathSciNetCrossRefGoogle Scholar
  6. 6.
    Collins, H.: Tacit and Explicit Knowledge. The University of Chicago Press, Chicago (2010)CrossRefGoogle Scholar
  7. 7.
    Ding, X.-H., Liu, H., Song, Y.: Are internal knowledge transfer strategies double-edged swords? J. Knowl. Manag. 17(1), 69–86 (2013)CrossRefGoogle Scholar
  8. 8.
    Eppler, M.J.: Making knowledge visible through knowledge maps: concepts, elements, cases. In: Holsapple, C.W. (ed.) Handbook on Knowledge Management, pp. 187–205. Springer, New York (2003)Google Scholar
  9. 9.
    Garvin, D.A.: Building the learning organization. Knowledge Management. Helion, Gliwice (2006)Google Scholar
  10. 10.
    Hong, J.F.L., Snell, R.S., Easterby-Smith, M.: Knowledge flow and boundary crossing at the periphery of an MNC. Int. Bus. Rev. 18, 539–554 (2009)CrossRefGoogle Scholar
  11. 11.
    Liu, M., Liu, N.: Sources of knowledge acquisition and patterns of knowledge sharing behaviors-an empirical study of Taiwanese high-tech firms. Int. J. Inf. Manag. 28(5), 423–432 (2008)CrossRefGoogle Scholar
  12. 12.
    Muljadi, H., Takeda, H., Shakya, A., Kawamoto, S., Kobayashi, S., Fujiyama, A., Ando, K.: Semantic Wiki as a Lightweight Knowledge Management System. In: Mizoguchi, R., Shi, Z.-Z., Giunchiglia, F. (eds.) ASWC 2006. LNCS, vol. 4185, pp. 65–71. Springer, Heidelberg (2006)CrossRefGoogle Scholar
  13. 13.
    Patalas-Maliszewska, J., Krebs, I.: The impact of the use of web 2.0 technologies on the performance of polish manufacturing companies. In: Abramowicz, W., Kokkinaki, A. (eds.) BIS 2009. LNBIP, vol. 183. Springer, Heidelberg (2009)Google Scholar
  14. 14.
    Patalas-Maliszewska, J.: Knowledge Worker Management: Value Assessment, Methods, and Application Tools. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  15. 15.
    Ribeiro, R.: The language barrier as an aid to communication. Soc. Stud. Sci. 37(4), 561–584 (2007)CrossRefGoogle Scholar
  16. 16.
    Teece, D.J., Pisano, G., Shuen, A.: Dynamic capabilities and strategic management. Strateg. Manag. J. 18(7), 509–533 (1997)CrossRefGoogle Scholar
  17. 17.
    Young, R.: Knowledge Management Tools and Techniques Manual. Asian Productivity Organization, UK (2010)Google Scholar
  18. 18.
    Zhang, C., Hu, Z., Gu, F.F.: Intra- and interfirm coordination of export manufacturers: A cluster analysis of indigenous Chinese exporters. J. Int. Mark. 16(3), 108–135 (2008)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.University of Zielona GóraZielona GóraPoland
  2. 2.Brandenburg University of Technology Cottbus-SenftenbergCottbusGermany

Personalised recommendations