Examples from Different Industries, Services and Continents

  • Dmitry Ivanov
  • Alexander Tsipoulanidis
  • Jörn Schönberger
Part of the Springer Texts in Business and Economics book series (STBE)


This chapter provides up-to-date examples of supply chain and operations management in manufacturing, services, and e-operations. The case-studies include examples of operations and supply chains from different industries, services and continents. Particular focus is directed to e-operations and e-supply chains. With the help of the case-studies the readers obtain an overview of typical decisions and trade-offs in supply chain and operations management that will be addressed in detail in further chapters of the textbook. An E-Supplement containing additional case studies and video streams provides additional insights related to the content of this chapter.


Supply Chain Operation Management Coffee Bean World Food Program Humanitarian Logistics 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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References for Sect. 2.1.1

References for Sect. 2.1.3

  1. Marsh P, Brown K, Anderlini J, Johnston T, Waldmeir P, Jung-a S, Rickards J, Weitzman H, Ward A (2011) Japan crisis impact on the SC: Global industries consider their options. Financial Times Europe, 17 March, p 16Google Scholar

References for Sect. 2.1.4

  1. Zühlke K (2015) Industrie 4.0 in der Praxis: adidas errichtet erste Speedfactory in Deutschland. Accessed 27 May 2016

References for Sect. 2.2.1

  1. Cooke JA (2012) From bean to cup: how starbucks transformed its supply chain. Supply Chain Quarterly, 4Google Scholar
  2. Starbuck Corporation 2014 [Online], Accessed 01.09.2014

References for Sect. 2.2.2

  1. Oleaga MA (2013) The AMC – New concept of Airport Management // El CGA – Nuevo concepto de gestión operativaGoogle Scholar
  2. Pascual VMS (2012) The effect of the meteorological conditions to airports operations, ItaviaGoogle Scholar

References for Sect. 2.2.3

  1. Altay N, Green WG (2006) OR/MS research in disaster operations management. Eur J Oper Res 175:475–93CrossRefGoogle Scholar
  2. DHL GmbH (2013) Disaster Response Teams leisten Katastrophenhilfe., accessed 21 Mar 2014
  3. Ivanov D, Sokolov B, Dolgui A (2014) The Ripple effect in supply chains: trade-off ‘efficiency-flexibility-resilience’ in disruption management. Int J Prod Res 52(7):2154–72CrossRefGoogle Scholar
  4. Spens K, Kovács G (2009) Identifying challenges in humanitarian logistics. Int J Phys Distr Log Manag 39:506–28CrossRefGoogle Scholar
  5. Van Wassenhove L (2006) Humanitarian aid logistics: supply chain management in high gear. J Oper Res Soc 57:475–89CrossRefGoogle Scholar
  6. World Food Programme (2014) Responding to emergencies., accessed 20 Mar 2014

References for Sect. 2.2.4

  1. Clark J (2014) What’s next for car sharing? Europe Autonews., accessed 21 Apr 2014

References for Sect. 2.3

  1. Strother J (2011) BBC news – shopping by phone at South Korea’s virtual groceryGoogle Scholar
  2. The Telegraph (2011) Tesco builds virtual shops for Korean commutersGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2017

Authors and Affiliations

  • Dmitry Ivanov
    • 1
  • Alexander Tsipoulanidis
    • 1
  • Jörn Schönberger
    • 2
  1. 1.Department of Business AdministrationBerlin School of Economics and LawBerlinGermany
  2. 2.Faculty of Transportation and Traffic Science “Friedrich List”Technical University of DresdenDresdenGermany

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