From e-Marketplace to e-Supply Chain: Re-conceptualizing the Relationship Between Virtual and Physical Processes

Conference paper
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 11)

Abstract

In this research in progress paper, we seek to understand how pervasive use of ICT based platform such as electronic marketplaces influences the evolution of novel inter-organizational relationship. We focus on selling and distribution processes in fashion industry analysing the emerging phenomena from the perspective of the services provider. We chose two Internet platforms specialized in outsourcing the e-commerce related processes in the fashion industry, as exemplary cases. Our preliminary results suggest that such as platforms are deeply changing the system of relationships between clients and suppliers, affecting the processes performances, requiring a new conceptualization of the main attributes of the traditional supply chain.

Keywords

eBusiness Electronic marketplace Electronic supply chain 

References

  1. 1.
    Vinhas, A.S., Chatterjee, S., Dutta, S., Fein, A., Lajos, J., Neslin, S., Wang, Q.: Channel design, coordination, and performance: future research directions. Market. Lett. 21(3), 223–237 (2010)CrossRefGoogle Scholar
  2. 2.
    Alptekinoğlu, A., Tang, C.S.: A model for analyzing multi-channel distribution systems. Eur. J. Oper. Res. 163(3), 802–824 (2005)MATHCrossRefGoogle Scholar
  3. 3.
    Rao, S., Goldsby, T.J., Iyengar, D.: The marketing and logistics efficacy of online sales channels. Int. J. Phys. Distrib. Log. Manag. 39(2), 106–130 (2009)CrossRefGoogle Scholar
  4. 4.
    Bakos, Y.: The emerging landscape for retail e-commerce. J. Econ. Perspect. 15(1), 69–80 (2001)CrossRefGoogle Scholar
  5. 5.
    Hong, W., Zhu, K.: Migrating to internet-based e-commerce: factors affecting e-commerce adoption and migration at the firm level. Inf. Manag. 43(2), 204–221 (2006)CrossRefGoogle Scholar
  6. 6.
    Varadarajan, R., Srinivasan, R., Vadakkepatt, G.G., Yadav, M.S., Pavlou, P.A., Krishnamurthy, S., Krause, T.: Interactive technologies and retailing strategy: a review, conceptual framework and future research directions. J. Interact. Market. 24(2), 96–110 (2010)CrossRefGoogle Scholar
  7. 7.
    Braccini, A.M.: Value Generation in Organisations, p. 170. LAMBERT Academic Publishing, Saarbrücken, Germany (2011)Google Scholar
  8. 8.
    Resca, A., Za, S., Spagnoletti, P.: Digital platforms as sources for organizational and strategic transformation: a case study of the Midblue project. J. Theor. and Appl. E-Comm. Res. 8(2), 71–84 (2013)Google Scholar
  9. 9.
    Seth, N., Deshmukh, S.G., Vrat, P.: A conceptual model for quality of service in the supply chain. Int. J. Phys. Distrib. Log. Manag. 36(7), 547–575 (2006)CrossRefGoogle Scholar
  10. 10.
    Buciuni, G., Mola, L.: How do entrepreneurial firms establish cross-border relationships? A global value chain perspective. J. Int. Entrepreneurship 12(1), 67–84 (2014)CrossRefGoogle Scholar
  11. 11.
    Lee, R.P., Kim, D.: Implications of service processes outsourcing on firm value. Ind. Mark. Manage. 39(5), 853–861 (2010)CrossRefGoogle Scholar
  12. 12.
    Kalakota, R., Konsynski, B.: The rise of neo-intermediation: the transformation of the brokerage industry. Inf. Syst. Frontiers 2(1), 115–128 (2000)CrossRefGoogle Scholar
  13. 13.
    Dikey, M.H., Ives, B.: The impact of intranet technology on power in Franchisee/Franchisor relationships. Inf. Syst. Frontiers 2(1), 99–114 (2000)CrossRefGoogle Scholar
  14. 14.
    Tan, G.W., Shaw, M.J., Fulkerson, B.: Web-based supply chain management. Inf. Syst. Frontiers 2(1), 41–55 (2000)CrossRefGoogle Scholar
  15. 15.
    Grieger, M.: Electronic marketplaces: A literature review and a call for supply chain management research. Eur. J. Oper. Res. 144, 280–294 (2003)MATHCrossRefGoogle Scholar
  16. 16.
    Wang, S., Zheng, S., Xu L., Li D., Meng H.: A literature review of electronic marketplace research: themes, theories and an integrative framework, Information Systems Frontiers. Published online: 5 June 2008Google Scholar
  17. 17.
    Rossignoli, C.: The contribution of transaction cost theory and other network-oriented techniques to digital markets. IseB 7(1), 57–79 (2009)CrossRefGoogle Scholar
  18. 18.
    Wigand, R.T., Picot, A., Reichwald, R.: Information, organization and management: expanding markets and corporate boudaries. Wiley, Chichester (1997)Google Scholar
  19. 19.
    Basaglia, S., Caporarello, L., Magni, M., Pennarola, F.: Team level antecedents of individual usage of a new technology, In: Proceeding of the 16th European Conference on Information Systems, Galway, Ireland (2008)Google Scholar
  20. 20.
    Makadok, R., Coff, R.: Both market and hierarchy: an incentive-system theory of hybrid governance forms. Acad. Manag. Rev. 34(2), 297–319 (2009)CrossRefGoogle Scholar
  21. 21.
    Roberts, E.B., Liu, W.K.: Ally or acquire?. How technology leaders decide, Image (2012)Google Scholar
  22. 22.
    O’Reilly, P., Finnegan, P.: Intermediaries in inter-organisational networks: building a theory of electronic marketplace performance. Eur. J. Inf. Syst. 19(4), 462–480 (2010)CrossRefGoogle Scholar
  23. 23.
    Grey, W., Olavson, T., Shi, D.: The role of e-marketplaces in relationship-based supply chains: a survey. IBM Syst. J. 44(1), 109–123 (2005)CrossRefGoogle Scholar
  24. 24.
    Eng, T.Y.: The role of e-marketplaces in supply chain management. Ind. Mark. Manage. 33(2), 97–105 (2004)CrossRefGoogle Scholar
  25. 25.
    Knemeyer, A.M., Murphy, P.R.: Evaluating the performance of third-party logistics arrangements: a relationship marketing perspective. J. Suppl. Chain Manag. 40(4), 35–51 (2004)CrossRefGoogle Scholar
  26. 26.
    Leuschner, R., Carter, C.R., Goldsby, T.J., Rogers, Z.S.: Third-party logistics: a meta-analytic review and investigation of its impact on performance. J. Suppl. Chain Manag. 50(1), 21–43 (2014)CrossRefGoogle Scholar
  27. 27.
    Daugherty, P.J.: Review of logistics and supply chain relationship literature and suggested research agenda. Int. J. Phys. Distrib. Log. Manag. 41(1), 16–31 (2011)CrossRefGoogle Scholar
  28. 28.
    Ivanaj, V., Franzil, Y.M.: Outsourcing logistics activities: a transaction cost economics perspective. In: XVeme Conference Internationale de Management Strategique, Annecy (Geneve. 13–16 Juin 2006)Google Scholar
  29. 29.
    Morgan, R.M., Hunt, S.D.: The commitment-trust theory of relationship marketing. J. Market. 20–38 (1994)Google Scholar
  30. 30.
    Esper, T.L., Williams, L.R.: The value of collaborative transportation management (CTM): its relationship to CPFR and information technology. Transport. J. 55–65 (2003)Google Scholar
  31. 31.
    Prahinski, C., Fan, Y.: Supplier evaluations: the role of communication quality. J. Suppl. Chain Manag. 43(3), 16–28 (2007)CrossRefGoogle Scholar
  32. 32.
    Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D., Zacharia, Z.G.: Defining supply chain management. J. Bus. Log. 22(2), 1–25 (2001)CrossRefGoogle Scholar
  33. 33.
    Svensson, G.: The bullwhip effect in intra-organisational echelons. Int. J. Phys. Distrib. Log. Manag. 33(2), 103–131 (2003)MathSciNetCrossRefGoogle Scholar
  34. 34.
    Sa Vinhas, A., Heide, J.B., Jap, S.D.: Consistency judgments, embeddedness, and relationship outcomes in interorganizational networks. Manage. Sci. 58(5), 996–1011 (2012)CrossRefGoogle Scholar
  35. 35.
    Golicic, S.L., Foggin, J.H., Mentzer, J.T.: Relationship magnitude and its role in interorganizational relationship structure. J. Bus. Log. 24(1), 57–75 (2003)CrossRefGoogle Scholar
  36. 36.
    Flynn, B.B., Huo, B., Zhao, X.: The impact of supply chain integration on performance: a contingency and configuration approach. J. Oper. Manag. 28(1), 58–71 (2010)CrossRefGoogle Scholar
  37. 37.
    Sanders, N.R.: An empirical study of the impact of e-business technologies on organizational collaboration and performance. J. Oper. Manag. 25(6), 1332–1347 (2007)CrossRefGoogle Scholar
  38. 38.
    Rajaguru, R., Matanda, M.J.: Effects of inter-organizational compatibility on supply chain capabilities: exploring the mediating role of inter-organizational information systems (IOIS) integration. Ind. Mark. Manage. 42(4), 620–632 (2013)CrossRefGoogle Scholar
  39. 39.
    Dyer, J.H., Singh, H.: The relational view: cooperative strategy and sources of interorganizational competitive advantage. Acad. Manag. Rev. 23(4), 660–679 (1998)Google Scholar
  40. 40.
    Barney, J.: Firm resources and sustained competitive advantage. J. Manag. 17(1), 99–120 (1991)Google Scholar
  41. 41.
    Ray, G., Barney, J.B., Muhanna, W.A.: Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource based view. Strateg. Manag. J. 25(1), 23–37 (2004)CrossRefGoogle Scholar
  42. 42.
    Benbasat, I., Goldstein, D.K., Mead, M.: The case research strategy in studies of information systems. MIS Q. 11(3), 369–386 (1987)CrossRefGoogle Scholar
  43. 43.
    Yin, R.: Case Study Research. Sage Publications, Beverly Hills (1994)Google Scholar
  44. 44.
    Eisenhardt, K.M.: Building theories from case study research. Acad. Manag. Rev. 14(4), 532–550 (1989)Google Scholar
  45. 45.
    Voss, C., Tsikriktsis, N., Frohlich, M.: Case research in operations management. Int. J. Oper. Prod. Manag. 22(2), 195–219 (2002)CrossRefGoogle Scholar
  46. 46.
    Fernie, J., Sparks, L.: Retail logistics: changes and challenges. Logistics and retail management, pp. 3–37 (2009)Google Scholar
  47. 47.
    Terjesen, S., Patel, P.C., Sanders, N.R.: Managing differentiation-integration duality in supply chain integration. Decis. Sci. 43(2), 303–339 (2012)CrossRefGoogle Scholar
  48. 48.
    Rossignoli, C., Ricciardi, F., Mola, L., Zardini, A.: Interorganizational networks of e-intermediaries: an exploratory study. In: European Conference on Information Systems (ECIS), Tel Aviv 5–12 June 2014Google Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.SKEMA Business SchoolLSMRC, Lille Nord deLilleFrance
  2. 2.Dipartimento di Management, Facoltà di EconomiaUniversità degli Studi di VeronaVeronaItaly

Personalised recommendations