An Empirical Investigation of the Impact of Information Technology Integration in Healthcare Integrated Delivery Systems

  • Evelyn ThrasherEmail author
Part of the Annals of Information Systems book series (AOIS, volume 19)


Healthcare alliance networks, also known as integrated delivery systems (IDSs), have developed rapidly in the US. Yet, research has not kept pace. This study examines two interrelated needs of healthcare alliance network research—the value of information technology (IT) integration for the IDS and the value of IT integration for the participating hospitals. Hypotheses are developed that relate IT integration to quality and performance outcomes at both the IDS level and at the hospital level. In addition, a taxonomy of hospitals is developed based on size; and the value of IDS IT integration is examined for each hospital quartile. The results of the study suggest that IT integration does indeed have a significant impact on performance in the healthcare industry. In addition, the results suggest that the performance improvements realized at the IDS level of analysis do not extend equally to all hospitals in the IDS.


Electronic survey methods Empirical research Healthcare Healthcare integrated delivery systems Partial least squares 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.Gordon Ford College of Business, Western Kentucky UniversityBowling GreenUSA

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