The Impact of the Implementation of the Electronic Medical Record in an Italian University Hospital

  • Alessandro Zardini
  • Cecilia Rossignoli
  • Bettina Campedelli
Conference paper
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 13)


In the last years the use of the information communication technology (ICT) has become a leading driver of managerial reform in the public sector [1] and in particular in the healthcare system [2]. In particular, the Electronic Medical Record (EMR) is one of the most studied ICT systems in the healthcare management literature. Using the Zaharia et al. model [3], in this study we investigate the implementation of a core element of the EMR, in an university hospital, the deployment of which is expected to spur internal efficiency and pave the way for the development of the principles in other departments and/or hospitals. It then analyses the organizational impacts of EMRs on the healthcare provider’s structure.


Electronic medical records Case study Electronic health records EMR impact EHR impact 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Alessandro Zardini
    • 1
    • 2
  • Cecilia Rossignoli
    • 2
  • Bettina Campedelli
    • 2
  1. 1.Business Administration DepartmentUniversity of VeronaVeronaItaly
  2. 2.Department of Business AdministrationUniversity of VeronaVeronaItaly

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