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Change Management for the Successful Adoption of Clinical Information Systems

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Clinical Informatics Study Guide

Abstract

Implementation of health information technology does not occur in a vacuum, and is substantially affected by user and organizational culture. The chapter on Change Management discusses change theory as well as strategies for promoting the adoption and effective use of clinical information systems. Specifically addressed are assessment of organizational culture and behavior, social-psychology theories affecting change management and adoption, identification of non-technical factors that influence the adoption of clinical information systems, and the role of diffusion in an organization for adoption of a new system. Key success factors in an implementation including communication, the role of champions, understanding of user requirements/needs and workflow, and incorporating user feedback are discussed.

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Author information

Authors and Affiliations

  1. Pediatrics and Biomedical Informatics, Vanderbilt University, 2200 Children’s Way, Nashville, TN, 37232, USA

    Christoph Ulrich Lehmann MD, FAAP, FACMI

  2. Biomedical Informatics, Vanderbilt University School of Medicine, Nashville, TN, USA

    Kim M. Unertl PhD, MS

  3. Departments of Hematology/Oncology and Biomedical Informatics, Vanderbilt University Medical Center, Nashville, TN, USA

    Matthew John Rioth MD

  4. Department of Biomedical Informatics, Vanderbilt University, School of Medicine, Nashville, TN, USA

    Nancy M. Lorenzi PhD, MA, MS

Authors
  1. Christoph Ulrich Lehmann MD, FAAP, FACMI
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  2. Kim M. Unertl PhD, MS
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  3. Matthew John Rioth MD
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  4. Nancy M. Lorenzi PhD, MA, MS
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Corresponding author

Correspondence to Christoph Ulrich Lehmann MD, FAAP, FACMI .

Editor information

Editors and Affiliations

  1. Department of Emergency Medicine, Indiana University, Indianapolis, Indiana, USA

    John T. Finnell

  2. Richard M. Fairbank School of Public Health, Indiana University, Indianapolis, USA

    Brian E. Dixon

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Lehmann, C.U., Unertl, K.M., Rioth, M.J., Lorenzi, N.M. (2016). Change Management for the Successful Adoption of Clinical Information Systems. In: Finnell, J., Dixon, B. (eds) Clinical Informatics Study Guide. Springer, Cham. https://doi.org/10.1007/978-3-319-22753-5_18

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  • DOI: https://doi.org/10.1007/978-3-319-22753-5_18

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