Human-Computer Interaction

INTERACT 2015: Human-Computer Interaction – INTERACT 2015 pp 129-146 | Cite as

Socially Networked or Isolated? Differentiating Older Adults and the Role of Tablets and Television

Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9296)

Abstract

Population is aging. With it comes social isolation which leads to drastic health degrading situations. Facebook has the potential to assist older adults in maintaining relationships. Still problems like unclear purposes, design complexity and privacy issues have contributed to a lower uptake. We conducted a study to understand how to draw Facebook closer to older adults, investigate the main difficulties and motivations towards its use and adoption, and inquire about the possibilities of using Tablet and Television as alternatives to the traditional PC for accessing this kind of services. Findings show correlations between self-belief in technical skills, motor limitations, and tablet use and the use of Facebook. It also shows that the complexity of Facebook’s user interface limits its use by the older adults that use it and works as a barrier for its adoption by the seniors who still don’t. We also identified distinct groups and distinct feelings about the use of Television as a vehicle for social interaction. We derived a set of recommendations to consider when designing solutions for tackling social isolation.

Keywords

Facebook Older adults Social isolation Tablet Television Questionnaire 

References

  1. 1.
    Brunette, K., Eisenstadt, M., Pukinskis, E., Ryan, W.: Meeteetse: social well-being through place attachment. In: Proceedings of CHI 2005, pp. 2065–2069. ACM (2005)Google Scholar
  2. 2.
    Burke, M., Kraut, R., Marlow, C.: Social capital on facebook: differentiating uses and users. In: Proceedings of CHI 2011, pp. 571–580. ACM (2011)Google Scholar
  3. 3.
    Burke, M., Marlow, C., Lento, T.: Social network activity and social well-being. In: Proceedings of CHI 2010, pp. 1909–1912. ACM (2010)Google Scholar
  4. 4.
    Chen, Y.: Usability analysis on online social networks for the elderly. Technical report, Helsinki University of Technology (2009)Google Scholar
  5. 5.
    Chung, M.K., Kim, D., Na, S., Lee, D.: Usability evaluation of numeric entry tasks on keypad type and age. Int. J. Ind. Ergon. 40(1), 97–105 (2010)CrossRefGoogle Scholar
  6. 6.
    Coelho, J., Duarte, C., Biswas, P., Langdon, P.: Developing accessible TV applications. In: Proceedings of ASSETS 2011, pp. 131–138. ACM (2011)Google Scholar
  7. 7.
    Cornejo, R., Tentori, M., Favela, J.: Enriching in-person encounters through social media: a study on family connectedness for the elderly. Int. J. Hum.-Comput. Stud. 71(9), 889–899 (2013)CrossRefGoogle Scholar
  8. 8.
    Epelde, G., Valencia, X., Carrasco, E., Posada, J., Abascal, J., Diaz-Orueta, U., Zinnikus, I., Husodo-Schulz, C.: Providing universally accessible interactive services through TV sets: implementation and validation with elderly users. Multimedia Tools and Applications pp. 1–32 (2011)Google Scholar
  9. 9.
    Eurostat European Commission: Population structure and ageing (2012)Google Scholar
  10. 10.
    Findlater, L., Wobbrock, J.: Personalized input: improving ten-finger touchscreen typing through automatic adaptation. In: Proceedings of CHI 2012, pp. 815–824. ACM (2012)Google Scholar
  11. 11.
    Garattini, C., Wherton, J., Prendergast, D.: Linking the lonely: an exploration of a communication technology designed to support social interaction among older adults. Univers. Access Inf. Soc. 11(2), 211–222 (2012)CrossRefGoogle Scholar
  12. 12.
    Gaver, W., Boucher, A., Bowers, J., Blythe, M., Jarvis, N., Cameron, D., Kerridge, T., Wilkie, A., Phillips, R., Wright, P.: The photostroller: supporting diverse care home residents in engaging with the world. In: Proceedings of CHI 2011, pp. 1757–1766. ACM (2011)Google Scholar
  13. 13.
    Gibson, L., Moncur, W., Forbes, P., Arnott, J., Martin, C., Bhachu, A.S.: Designing social networking sites for older adults. In: Proceedings of BCS 2010, pp. 186–194 (2010)Google Scholar
  14. 14.
    Hope, A., Schwaba, T., Piper, A.M.: Understanding digital and material social communications for older adults. In: Proceedings of CHI 2014, pp. 3903–3912. ACM (2014)Google Scholar
  15. 15.
    Joinson, A.N.: Looking at, looking up or keeping up with people? motives and use of facebook. In: Proceedings of CHI 2008, pp. 1027–1036. ACM (2008)Google Scholar
  16. 16.
    Kallio, S., Korpipää, P., Linjama, J., Kela, J.: Turn-based gesture interaction in mobile devices. In: Hailes, S., Sicari, S., Roussos, G. (eds.) S-CUBE 2009. LNICST, vol. 24, pp. 11–19. Springer, Heidelberg (2010)CrossRefGoogle Scholar
  17. 17.
    Karahasanovic, A., Brandtzaeg, P.B., Heim, J., Luders, M., Vermeir, L., Pierson, J., Lievens, B., Vanattenhoven, J., Jans, G.: Co-creation and user-generated content-elderly people’s user requirements. Comput. Hum. Behav. 25(3), 655–678 (2009)CrossRefGoogle Scholar
  18. 18.
    Lehtinen, V., Näsänen, J., Sarvas, R.: “A little silly and empty-headed”: older adults’ understandings of social networking sites. In: Proceedings of BCS 2009, pp. 45–54. British Computer SocietyGoogle Scholar
  19. 19.
    Lindley, S.E., Harper, R., Sellen, A.: Desiring to be in touch in a changing communications landscape: attitudes of older adults. In: Proceedings of CHI 2009, pp. 1693–1702. ACM (2009)Google Scholar
  20. 20.
    Lindley, S.E.: Shades of lightweight: supporting cross-generational communication through home messaging. Univers. Access Inf. Soc. 11(1), 31–43 (2012)CrossRefGoogle Scholar
  21. 21.
    McLaughlin, A.C., Rogers, W.A., Fisk, A.D.: Using direct and indirect input devices: attention demands and age-related differences. ACM Trans. Comput.-Hum. Interact. 16(1), 1–15 (2009)CrossRefGoogle Scholar
  22. 22.
    Morris, M.: Social networks as health feedback displays. Internet Computing, IEEE 9(5), 29–37 (2005)CrossRefMATHGoogle Scholar
  23. 23.
    Norval, C., Arnott, J.L., Hanson, V.L.: What’s on your mind? investigating recommendations for inclusive social networking and older adults. In: Proceedings of CHI 2014, pp. 3923–3932. ACMGoogle Scholar
  24. 24.
    Plaza, I., Martin, L., Martin, S., Medrano, C.: Mobile applications in an aging society: status and trends. J. Syst. Softw. 84(11), 1977–1988 (2011)CrossRefGoogle Scholar
  25. 25.
    Santana, P.C., Rodríguez, M.D., González, V.M., Castro, L.A., Andrade, A.G.: Supporting emotional ties among Mexican elders and their families living abroad. In: Proceedings of CHI 2005, pp. 2099–2103. ACM (2005)Google Scholar
  26. 26.
    Sayago, S., Santos, P., Gonzalez, M., Arenas, M., López, L.: Meeting educational needs of the elderly in ICT: two exploratory case studies. Crossroads 14(2) (2007)Google Scholar
  27. 27.
    Stobel, C., Blessing, L.: Mobile device interaction gestures for older users. In: Proceedings of NordiCHI 2010, pp. 793–796. ACM (2010)Google Scholar
  28. 28.
    Sundar, S.S., Oeldorf-Hirsch, A., Nussbaum, J., Behr, R.: Retirees on Facebook: can online social networking enhance their health and wellness? In: Proceedings of CHI 2011, pp. 2287–2292. ACM (2011)Google Scholar
  29. 29.
    Waycott, J., Vetere, F., Pedell, S., Kulik, L., Ozanne, E., Gruner, A., Downs, J.: Older adults as digital content producers. In: Proceedings of CHI 2013, pp. 39–48. ACM (2013)Google Scholar

Copyright information

© IFIP International Federation for Information Processing 2015

Authors and Affiliations

  1. 1.LaSIGEUniversity of LisbonLisbonPortugal

Personalised recommendations