Kwento: Using a Participatory Approach to Design a Family Storytelling Application for Domestic Helpers

  • Kakit Cheong
  • Alex Mitchell
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9298)


The recording and sharing of family stories remains an important part of what it means to be a “family”. While there is prior research into supporting storytelling for families living apart, there remains a gap in understanding and supporting family storytelling for migrant workers. To address this gap, we explored how technologies could be designed for domestic helpers. Nine domestic helpers were recruited and divided into three design teams. The participatory design sessions and cultural probe findings led to the design of Kwento, a prototype mobile application that uses prompts to encourage helpers to reflect upon their personal experiences.


Family storytelling Migrant workers Participatory design Cultural probes 



This research is supported by the National Research Foundation, Prime Minister’s Office, Singapore under its International Research Centre @ Singapore Funding Initiative and administered by the Interactive & Digital Media Programme Office.


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Copyright information

© IFIP International Federation for Information Processing 2015

Authors and Affiliations

  1. 1.Department of Communications and New MediaNational University of SingaporeSingaporeSingapore

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