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Fusion Methodologies in Crisis Management pp 137–175Cite as

On the Challenges of Using Social Media for Crisis Management

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Abstract

In crisis situations, the challenge of understanding the current situation is tightly linked to the ability to process the variety and the amount of information provided by the multiple sources. In particular, social media can provide additional insight on real-time events, providing that the information that they relay is accurately retrieved, evaluated, and fused. In this chapter, we describe various mechanisms and functions necessary for information fusion and understanding, starting from social media exploration and retrieval, then describing the fusion process and the associated management of information uncertainty, concluding with a description of the methodology and experiments we use to tackle the intrinsic big volume of data and processing required for social media information analysis.

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Notes

  1. 1.

    The list does not intend to be exhaustive.

  2. 2.

    Official Website of the foundation: http://ushahidi.com/.

  3. 3.

    http://www.cosmic-project.eu.

  4. 4.

    http://research.shu.ac.uk/centric/index.php/research-projects/athena.

  5. 5.

    http://isar.i112.eu.

  6. 6.

    http://crisiscommons.org/.

  7. 7.

    The National Consortium for the Study of Terrorism and Responses to Terrorism (START) makes the GTD available via an online interface on the website of the project: http://www.start.umd.edu/gtd/.

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Acknowledgements

We would like to thank Johann Dreo, Christophe Gouguenheim, Florence Aligne, and Juliette Mattioli for fruitful discussions and collaborative work.

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Authors and Affiliations

  1. Thales, 4 av. des Louvresses, 92622, Gennevilliers, France

    Thomas Delavallade

  2. Thales, 1 av. Augustin Fresnel, 91767, Palaiseau, France

    Simon Fossier, Claire Laudy & Gaëlle Lortal

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  1. Thomas Delavallade
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  2. Simon Fossier
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  3. Claire Laudy
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  4. Gaëlle Lortal
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Correspondence to Thomas Delavallade .

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Editors and Affiliations

  1. State University of New York at Buffalo, Buffalo, New York, USA

    Galina Rogova

  2. State University of New Yorkat Buffalo, Buffalo, New York, USA

    Peter Scott

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Delavallade, T., Fossier, S., Laudy, C., Lortal, G. (2016). On the Challenges of Using Social Media for Crisis Management. In: Rogova, G., Scott, P. (eds) Fusion Methodologies in Crisis Management. Springer, Cham. https://doi.org/10.1007/978-3-319-22527-2_8

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  • DOI: https://doi.org/10.1007/978-3-319-22527-2_8

  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-319-22527-2

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