E-government Systems Design and Implementation in Developed and Developing Countries: Results from a Qualitative Analysis

  • Catherine G. Mkude
  • Maria A. WimmerEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9248)


Developing countries continue to rely on solutions and research from developed countries as they strive for more successful e-government endeavours. Different authors argue that the transfer of solutions and expertise among developed and developing countries is not a straightforward task and the context of countries is a significant influencing factor. This paper investigates and compares e-government design and implementation approaches in developed and developing countries. Along the qualitative analysis, differences and similarities in the approaches are highlighted, and recommendations are brought forward. The paper adds value to current e-government developments, particularly in developing countries, by eliciting approaches applied in developed countries and their impacts to more successful e-government implementation.


E-government design and implementation Developed countries Developing countries Qualitative analysis 


  1. 1.
    Aichholzer, G.: Scenarios of e-government in 2010 and implications for strategy design. Electron. J. e-Gov. 2(1), 1–10 (2004)Google Scholar
  2. 2.
    Chen, Y.N., Chen, H.M., Huang, W., Ching, R.K.H.: E-government strategies in developed and developing countries: an implementation framework and case study. J. Glob. Inf. Manag. (JGIM) 14(1), 23–46 (2006)CrossRefGoogle Scholar
  3. 3.
    Dshusupova, Z., Janowski, T., Ojo, A., Estevez, E.: Sustaining electronic governance programs in developing countries. In: Klun, M., Decman, M., Jukić, T. (eds), Proceedings of ECEG 2011. pp. 203–212. Academic Publishing Limited, Reading (2011)Google Scholar
  4. 4.
    Guba, E.G., Lincoln, Y.S.: Competing paradigms in qualitative research. Handb. Qual. Res. 2, 163–194 (1994)zbMATHGoogle Scholar
  5. 5.
    Heeks, R.: Information systems and developing countries: failure, success and local improvisations. Inf. Soc. 18(2), 101–112 (2002)CrossRefGoogle Scholar
  6. 6.
    Kumar, V., Mukerji, B., Butt, I., Persaud, A.: Factors for successful e-government adoption: a conceptual framework. Electron. J. e-Gov. 5(1), 63–77 (2007)Google Scholar
  7. 7.
    Mkude, C.G., Wimmer, M.A.: Strategic framework for designing e-government in developing countries. In: Wimmer, M.A., Janssen, M., Scholl, H.J. (eds.) EGOV 2013. LNCS, vol. 8074, pp. 148–162. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  8. 8.
    Oates, B.: Researching Information Systems and Computing. SAGE Publication, London (2006)Google Scholar
  9. 9.
    Ogunleye, O.S., van Belle, J.P.: Exploring the success, failure and factors influencing m-Government implementation in developing countries. In: Proceedings of IST-Africa Conference, pp. 1–10. IEEE (2014)Google Scholar
  10. 10.
    Punch, K.F.: Introduction to Social Research: Quantitative and Qualitative Approaches, 1st edn. SAGE Publications, London (1998)Google Scholar
  11. 11.
    Riege, A.M.: Validity and reliability tests in case study research: a literature review with “hands-on” applications for each research phase. Qual. Market Res. Int. J. 6(2), 75–86 (2003)CrossRefGoogle Scholar
  12. 12.
    Sæbø, Ø.: E-government in Tanzania: current status and future challenges. In: Scholl, H.J., Janssen, M., Wimmer, M.A., Moe, C.E., Flak, L.S. (eds.) EGOV 2012. LNCS, vol. 7443, pp. 198–209. Springer, Heidelberg (2012)CrossRefGoogle Scholar
  13. 13.
    Saunders, M., Lewis, P., Thornhill, A.: Research Methods for Business Students, 3rd edn. Prentice Hall, Upper Saddle River (2003)Google Scholar
  14. 14.
    United Nations: United Nations e-government Survey 2014: e-government for the future we want. (2014). Accessed 20 Jan 2015

Copyright information

© IFIP International Federation for Information Processing 2015

Authors and Affiliations

  1. 1.Institute for IS ResearchUniversity of Koblenz-LandauKoblenzGermany

Personalised recommendations