Open Innovation for Citizen Coproduction

  • Teresa Cristina Monteiro MartinsEmail author
  • Paulo Henrique de Souza Bermejo
  • Wagner Villas Boas de Souza
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9265)


Open innovation has become an emergent topic in public innovation. Governments and public institutions have used the crowdsourcing, one of the Open Innovation practices, for the development of projects with the citizen participation and open government. These actions are socially relevant and deserve further studies that contribute to the improvement and verification of citizens’ participation and government innovation. This review aims at identifying how ideas crowdsourcing collaborate with coproduction of innovations in the public sector. This paper showed the main ideas of crowdsourcing that is been used for open government and the citizen coproduction. Considering the literature review and the platforms found, the paper concludes that the crowdsourcing of ideas has the potential to contribute to the innovations of coproduction and for solving social problems, providing a space for interaction among different audiences.


Open innovation Crowdsourcing Crowdstorm Ideas challenge 


  1. 1.
    Brabham, D.C.: Moving the Crowd at Threadless. Inform. Commun. Soc. 13(8), 1122–1145 (2010)CrossRefGoogle Scholar
  2. 2.
    Murray, R., Caulier-Grice, J., Mulgan, G.: The open book of social innovation. National Endowment for Science, Technology and the Art (2010)Google Scholar
  3. 3.
    Schaffers, H., Komninos, N., Pallot, M., Trousse, B., Nilsson, M., Oliveira, A.: Smart cities and the future internet: towards cooperation frameworks for open innovation. In: Domingue, J. (ed.) The Future Internet 2011. LNCS, vol. 6656, pp. 431–446. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  4. 4.
    Tenório, F.G.: Gestão social: uma perspectiva conceitual. Revista de administração pública 32(5), 7–23 (2013)Google Scholar
  5. 5.
    Linders, D.: From e-government to we-government: Defining a typology for citizen coproduction in the age of social media. Gov. Information Q. 29(4), 446–454 (2012)CrossRefGoogle Scholar
  6. 6.
    Huizingh, E.K.: Open innovation: state of the art and future perspectives. Technovation 31(1), 2–9 (2011)CrossRefGoogle Scholar
  7. 7.
    Soares, L., et al.: Literature review: particularities of each type of study/Revisão de literatura: particularidades de cada tipo de estudo. Revista de Enfermagem da UFPI 2(5), 14–18 (2014)CrossRefGoogle Scholar
  8. 8.
    Dahlander, L., Gann, D.M.: How open is innovation? Res. Policy 39(6), 699–709 (2010)CrossRefGoogle Scholar
  9. 9.
    Chesbrough, H.W.: Open innovation: The new imperative for creating and profiting from technology. Harvard Business Press, Boston (2003)Google Scholar
  10. 10.
    Enkel, E., Gassmann, O., Chesbrough, H.: Open R&D and open innovation: exploring the phenomenon. R&d Manage. 39(4), 311–316 (2009)CrossRefGoogle Scholar
  11. 11.
    Loren, J.D.: What is Open Innovation? In: A guide to Open Innovation and Crowdsourcing. KoganPage, Editor. United States (2011)Google Scholar
  12. 12.
    Hopkins, R.: What is Crowdsourcing? In: A guide to Open Innovation and Crowdsourcing. S. Paul, Editor, London (2011)Google Scholar
  13. 13.
    Howe, J.: The rise of crowdsourcing. Wired Mag. 14(6), 1–4 (2006)Google Scholar
  14. 14.
    Nascimento, A., Heber, F., Luft, M.C.: O uso do crowdsourcing como ferramenta de inovação aberta: uma categorização à luz da teoria de redes interorganizacionais. Revista Gestão Organizacional 6(2) (2014)Google Scholar
  15. 15.
    Mollick, E.R.: The dynamics of crowdfunding: Determinants of success and failure (2013)Google Scholar
  16. 16.
    Belleflamme, P., Lambert, T., Schwienbacher, A.: Crowdfunding: Tapping the right crowd. J. Bus. Ventur. (2013)Google Scholar
  17. 17.
    Schwienbacher, A., Larralde, B.: Crowdfunding of small entrepreneurial ventures. SSRN Electronic Journal (2010)Google Scholar
  18. 18.
    Abrahamson, S., Ryder, P., Unterberg, B.: Crowdstorm: The Future of Innovation, Ideas, and Problem Solving. Wiley, Hoboken (2013)Google Scholar
  19. 19.
    Seltzer, E., Mahmoudi, D.: Citizen participation, open innovation, and crowdsourcing: challenges and opportunities for planning. J. Plan. Lit. 28(1), 3–18 (2013)CrossRefGoogle Scholar
  20. 20.
    Ostrom, E.: Crossing the great divide: coproduction, synergy, and development. World Devel. 24(6), 1073–1087 (1996)CrossRefGoogle Scholar
  21. 21.
    Payne, A.F., Storbacka, K., Frow, P.: Managing the co-creation of value. J. Acad. Mark. Sci. 36(1), 83–96 (2008)CrossRefGoogle Scholar
  22. 22.
    Etgar, M.: Co-production of services. The Service-Dominant Logic of Marketing, pp. 128–138 (2006)Google Scholar
  23. 23.
    Oliver, R.L.: Co-producers and co-particpants in the satisfaction process. In: The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, pp. 118–27 (2006)Google Scholar
  24. 24.
    Kalaignanam, K., Varadarajan, R.: Customers as co-producers. In: The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, pp. 166–179 (2006)Google Scholar
  25. 25.
    Jaworski, B., Kohli, A.K.: Co-creating the voice of the customer. In: The Service–Dominant Logic of Marketing: Dialog, Debate and Directions, pp. 109–117 (2006)Google Scholar
  26. 26.
    IdeaScale. October 2014)
  27. 27.
    Desouza, K.C.: Challenge. gov: Using Competitions and Awards to Spur Innovation. IBM Center for the Business of Government, Washington, DC (2012). Accessed 23 September 2013
  28. 28.
    FIXMYSTREET, 10 October 2014.
  29. 29.
    Cordeiro, A.M., et al.: Systematic review: a narrative review. Revista do Colégio Brasileiro de Cirurgiões 34(6), 428–431 (2007)CrossRefGoogle Scholar
  30. 30.
    USHAHIDI, 10 October 2014.
  31. 31.
    MYSOCIETY, 10 October 2014.
  32. 32.
    THREADLESS, 10 October 2014.
  33. 33.
    ISTOCKPHOTO, 10 October 2014.
  34. 34.
    Leitmann, J.: Integrating the environment in urban development: good practice in Singapore. Odtü Mimarlik Fakültesi Dergisi = Metu journal of Faculty of Architecture 18(1–2), 37–61 (1998)Google Scholar
  35. 35.
    Parvanta, C., Roth, Y., Keller, H.: Crowdsourcing 101: A Few Basics to Make You the Leader of the Pack. Health Promot. Pract. 14(2), 163–167 (2013)CrossRefGoogle Scholar
  36. 36.
    PRÊMIOIDEIA, 10 October 2014.
  37. 37.
    CIDADEDEMOCRÁTICA, 10 October 2014.
  38. 38.
    ECITIZENIDEAS, 10 October 2014.
  39. 39.
    OPENIDEO, 10 October 2014.
  40. 40.
    DIGITALSKILLS, 10 October 2014.
  41. 41.
    HunchBuzz, 10 October 2014.
  42. 42.
    MINDMIXER, 10 October 2014.
  43. 43.
    INNOCENTIVE, 10 October 2014.
  44. 44.
    BETTERIFIC, 10 October 2014.
  45. 45.
    VOICE, U., 10 October 2014.
  46. 46.
    Baldwin, C., Von Hippel, E.: Modeling a paradigm shift: From producer innovation to user and open collaborative innovation. Harvard Business School Finance Working Paper, pp. 4764–4809 (2010)(10-038)Google Scholar
  47. 47.
    Lévy, P., Bonomo, R.: Collective intelligence: Mankind’s emerging world in cyberspace. Perseus Publishing, New York (1999)Google Scholar
  48. 48.
    Bertot, J.C., Jaeger, P.T., Grimes, J.M.: Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Gov. Infor. Q. 27(3), 264–271 (2010)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Teresa Cristina Monteiro Martins
    • 1
    Email author
  • Paulo Henrique de Souza Bermejo
    • 1
  • Wagner Villas Boas de Souza
    • 2
  1. 1.Federal University of LavrasLavrasBrasil
  2. 2.Ministry of Education of BrazilBrasíliaBrasil

Personalised recommendations