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Open Innovation and Social Participation: A Case Study in Public Security in Brazil

  • Antonio Claret dos Santos
  • André Luiz Zambalde
  • Ricardo Braga VeronezeEmail author
  • Giancarla Aparecida Botelho
  • Paulo Henrique de Souza Bermejo
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9265)

Abstract

In Brazil the predominant culture is not the appreciation of community participation in solving local problems. However the solutions presented by authorities are not the most efficient, and do not solve the problems. Nowadays, however, with the use of information and communication technologies associated with open innovation and gamification, citizens began to actively participate in decision-making processes of government. In this context, this study aims to describe the project of the 8th State Police Battalion of Minas Gerais, in Brazil, entitled Prêmio Ideia Cidade Segura (Safe City Idea Prize). Through a qualitative and quantitative research, in which we used the case study method, it was found that the project allowed the Police to evaluate new strategies applied to public safety (crowdstorming), to know local and regional needs, to reward the best ideas, encouraged the production of collective knowledge, and also the networking collaboration. Considering the potential contributions of crowdstorming to promote innovations and improvements in the public sector and its potential to engage citizens, it is suggested that the project idea should be replicated in other parts of Brazil.

Keywords

Open innovation Social participation Public securiy Gamification 

Notes

Acknowledgement

The authors thank the Minas Gerais State Foundation for Research Development (FAPEMIG), the Brazilian Council for Scientific, Technological Development (CNPq) and Federal University of Lavras for their financial support.

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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Antonio Claret dos Santos
    • 1
  • André Luiz Zambalde
    • 1
  • Ricardo Braga Veroneze
    • 1
    Email author
  • Giancarla Aparecida Botelho
    • 1
  • Paulo Henrique de Souza Bermejo
    • 1
  1. 1.Federal University of LavrasLavrasBrasil

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