Knowledge Lost in Data: Organizational Impediments to Condition-Based Maintenance in the Process Industry

  • Robert M. van de Kerkhof
  • Henk A. Akkermans
  • Nils G. Noorderhaven
Chapter
Part of the Lecture Notes in Logistics book series (LNLO)

Abstract

In this chapter we report on a pilot study of Condition-Based Maintenance (CBM) in the process industries, such as the steelmaking- and chemical industries, and propose a diagnostic instrument for systematically analysing the challenges to the successful implementation and execution of a CBM program. Although the field of predictive maintenance is growing and considerable research effort has been targeted to the technical aspects of CBM, we observe that many firms in the process industry do not yet systematically use advanced CBM approaches. This research therefore aims to contribute to our understanding of the contextual barriers (beyond the technical issues) that hinder organisations from employing condition-based maintenance programs to improve their asset management.

Keywords

Condition-based maintenance Inter-organizational collaboration Organizational design Maintenance strategy 

References

  1. Aggarwal CC (2013) Managing and mining sensor data. Springer, BerlinCrossRefGoogle Scholar
  2. Akkermans H, Bogerd P, van Doremalen J (2004) Travail, transparency and trust: a case study of computer supported collaborative supply chain planning in high-tech electronics. Eur J Oper Res 153:445–456CrossRefMATHGoogle Scholar
  3. Arts R, Knapp G, Mann L (1998) Some aspects of measuring maintenance performance in the process industry. J Qual Maint Eng 4(1):6–11CrossRefGoogle Scholar
  4. Autry CW, Golicic SL (2010) Evaluating buyer–supplier relationship—performance spirals: a longitudinal study. J Oper Manag 28:87–100CrossRefGoogle Scholar
  5. Braaksma AJJ, Klingenberg W, van Exel PWHM (2011) A review of the use of asset information standards for collaboration in the process industry. Comput Ind 62:337–350CrossRefGoogle Scholar
  6. Carnero M (2006) An evaluation system of the setting up of predictive maintenance programmes. Reliab Eng Syst Safety 91(8):945–963CrossRefGoogle Scholar
  7. Gadde L-E, Dubois A (2010) Partnering in the construction industry—problems and opportunities. J Purch Supply Manag 16:254–263CrossRefGoogle Scholar
  8. Garg A, Deshmukh S (2006) Maintenance management: literature review and directions. J Qual Maint Eng 12(3):205–238CrossRefGoogle Scholar
  9. Guldenmund FW (2000) The nature of safety culture: a review of theory and research. Saf Sci 34(1):215–257CrossRefGoogle Scholar
  10. Heng A, Zhang S, Tan AC, Mathew J (2009) Rotating machinery prognostics: state of the art, challenges and opportunities. Mech Syst Signal Process 23(3):724–739CrossRefGoogle Scholar
  11. Henisz WJ, Levitt RE, Scott WR (2012) Toward a unified theory of project governance: Economic, sociological and psychological supports for relational contracting. Eng Proj Organ J 2:37–55CrossRefGoogle Scholar
  12. Jardine AKS, Lin D, Banjevic D (2006) A review on machinery diagnostics and prognostics implementing condition-based maintenance. Mech Syst Signal Process 20(7):1483–1510CrossRefGoogle Scholar
  13. Johnston DA, McCutcheon DM, Stuart FI, Kerwood H (2004) Effects of supplier trust on performance of cooperative supplier relationships. J Oper Manag 22(1):23–38CrossRefGoogle Scholar
  14. Kothamasu R, Huang S, VerDuin W (2006) System health monitoring and prognostics: a review of current paradigms and practices. Int J Adv Manuf Technol 28(9):1012–1024CrossRefGoogle Scholar
  15. Krishnan R, Martin X, Noorderhaven NG (2006) When does interorganizational trust matter to strategic alliance performance? Acad Manag J 49(5):894–917CrossRefGoogle Scholar
  16. Laan A, Noorderhaven NG, Voordijk H, Dewulf G (2011) Building trust in construction partnering projects: an exploratory case study. J Purch Supply Manag 17(2):98–108CrossRefGoogle Scholar
  17. Marginson D, McAulay L (2008) Exploring the debate on short-termism: a theoretical and empirical analysis. Strateg Manag J 29(3):273–292CrossRefGoogle Scholar
  18. Moubray J (1997) Reliability-centered maintenance. Industrial Press Inc., New YorkGoogle Scholar
  19. Narayandas D, Rangan VK (2007) Building and sustaining buyer-seller relationships in mature industrial markets. J Market 68:63–77CrossRefGoogle Scholar
  20. Olsson U, Espling U (2004) A framework of partnering for infrastructure maintenance. J Qual Maint Eng 10(4):234–247Google Scholar
  21. Panagiotidou S, Tagaras G (2010) Statistical process control and condition-based maintenance: a meaningful relationship through data sharing. Prod Oper Manag 19(2):156–171CrossRefGoogle Scholar
  22. Parmigiani A, Rivera-Santos M (2011) Clearing a path through the forest: a meta-review of interorganizational relationships. J Manag 37(4):1108–1136Google Scholar
  23. Paulraj A, Lado AA, Chen IJ (2008) Inter-organizational communication as a relational competency: antecedents and performance outcomes in collaborative buyer-supplier relationships. J Oper Manag 26(1):45–64CrossRefGoogle Scholar
  24. Peng Y, Dong M, Zuo MJ (2010) Current status of machine prognostics in condition-based maintenance: a review. Int J Adv Manuf Technol 50(1–4):297–313CrossRefGoogle Scholar
  25. Persona A, Regattieri A, Pham H, Battini D (2007) Remote control and maintenance outsourcing networks and its applications in supply chain management. J Oper Manag 25(6):1275–1291CrossRefGoogle Scholar
  26. Prajogo D, Olhager J (2012) Supply chain integration and performance: the effects of long-term relationships, information technology and sharing, and logistics integration. Int J Prod Econ 135(1):514–522CrossRefGoogle Scholar
  27. Ring PS, Van de Ven AH (1994) Developmental processes of cooperative interorganizational relationships. Acad Manag Rev 19(1):90–118Google Scholar
  28. Tan J, Kramer M (1997) A general framework for preventive maintenance optimization in chemical process operations. Comput Chem Eng 21(12):1451–1469CrossRefGoogle Scholar
  29. Tsang AHC (1995) Condition-based maintenance: tools and decision making. J Qual Maint Eng 1(3):3–17CrossRefMathSciNetGoogle Scholar
  30. Tsang A, Yeung W, Jardine A, Leung B (2006) Data management for CBM optimization. J Qual Maint Eng 12(1):37–51CrossRefGoogle Scholar
  31. Veldman J, Klingenberg W, Wortmann H (2011) Managing condition-based maintenance technology. J Qual Maint Eng 17(1):40–62CrossRefGoogle Scholar
  32. Verbraeken H (2015) Onderhoud wordt nog te vaak gezien als kostenpost. Het Financieele Dagblad donderdag 14 meiGoogle Scholar
  33. Zaki M, Neely A (2014) Optimising asset management within complex service networks: the role of data. Cambridge Service AllianceGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Robert M. van de Kerkhof
    • 1
  • Henk A. Akkermans
    • 1
  • Nils G. Noorderhaven
    • 1
  1. 1.Tilburg School of Economics and ManagementTilburg UniversityTilburgThe Netherlands

Personalised recommendations