Knowledge Lost in Data: Organizational Impediments to Condition-Based Maintenance in the Process Industry

  • Robert M. van de Kerkhof
  • Henk A. Akkermans
  • Nils G. Noorderhaven
Part of the Lecture Notes in Logistics book series (LNLO)


In this chapter we report on a pilot study of Condition-Based Maintenance (CBM) in the process industries, such as the steelmaking- and chemical industries, and propose a diagnostic instrument for systematically analysing the challenges to the successful implementation and execution of a CBM program. Although the field of predictive maintenance is growing and considerable research effort has been targeted to the technical aspects of CBM, we observe that many firms in the process industry do not yet systematically use advanced CBM approaches. This research therefore aims to contribute to our understanding of the contextual barriers (beyond the technical issues) that hinder organisations from employing condition-based maintenance programs to improve their asset management.


Condition-based maintenance Inter-organizational collaboration Organizational design Maintenance strategy 


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Robert M. van de Kerkhof
    • 1
  • Henk A. Akkermans
    • 1
  • Nils G. Noorderhaven
    • 1
  1. 1.Tilburg School of Economics and ManagementTilburg UniversityTilburgThe Netherlands

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