Use of Quality Management Principles in the Shaping of Work Environment

  • Adam GórnyEmail author
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 529)


Adherence to the systemic approach to improving working conditions is increasingly becoming a central prerequisite for the successful operation of business organizations. By adopting systemic principles to improve the quality of working conditions, organizations gain access to effective tools for eliminating hazards and strenuousness and consequently acquire the ability to grow and improve themselves [8]. Any measures adopted within that framework are undertaken in recognition of the roles and tasks of employees seen as the internal clients of specific processes. In this paper showed important conditions, ensured effectiveness of work conditions improve by the systemic approach. In particular, reference was made to capabilities, which impacted on improving conditions of work. This activities was related to the principles of quality management system.


Quality management Work environment Management principles 


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Faculty of Management EngineeringPoznan University of TechnologyPoznanPoland

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