Abstract
A new group of quality professionals, The Efficienti, are the beneficiaries of a contemporary landscape in which traditional quality tools, combined with modern commerce and technology, can be applied across traditionally disparate areas of knowledge. By founding their actions on the tenets of Serve, Enable, and Connect, Efficienti use the reapplicable nature of quality methodology to bridge entire clusters of knowledge, fostering epistemological synapsing: new pathways created between disciplines are not traditionally well traversed. This work establishes the foundational thinking of The Efficienti, twenty-first century quality professionals improving and innovating quality by scaling the benefits of one particular area of knowledge across a wider scope of professional practice previously considered to be.
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Lin, A.S. (2016). The Efficienti: Quality Professionals of the Twenty-First Century. In: Sampaio, P., Saraiva, P. (eds) Quality in the 21st Century. Springer, Cham. https://doi.org/10.1007/978-3-319-21332-3_8
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DOI: https://doi.org/10.1007/978-3-319-21332-3_8
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