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Usability: Making It Real from Concepts to Implementation and End-User Adoption

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Book cover Healthcare Information Management Systems

Part of the book series: Health Informatics ((HI))

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Abstract

The goal of this chapter is to explore usability, beginning with concepts and continuing through the application of these concepts to real-world health information technology implementations. Throughout the chapter, we present examples of usability concepts in practice through a case study of designing, developing, implementing, and refining an electronic health record at Vanderbilt University Medical Center. The case study presented here relates a specific implementation of a system developed in-house at an academic medical center, However, we offer the process and concepts discussed in the case as being transferable to other types of institutions and to vendor systems, as practices that extend beyond basic design principles to implementation and the outcome of usable and useful technology implementations with high rates of adoption.

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Author information

Authors and Affiliations

  1. Department of Biomedical Informatics, Vanderbilt University School of Medicine, Nashville, TN, USA

    Kim M. Unertl PhD, MS

  2. Department of BioHealth Informatics, Indiana University School of Informatics and Computing, Indianapolis, IN, USA

    Richard J. Holden PhD

  3. Department of Biomedical Informatics, Vanderbilt University School of Medicine and School of Nursing, Vanderbilt University, Nashville, TN, USA

    Nancy M. Lorenzi PhD, MA, MS

Authors
  1. Kim M. Unertl PhD, MS
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  2. Richard J. Holden PhD
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  3. Nancy M. Lorenzi PhD, MA, MS
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Corresponding author

Correspondence to Kim M. Unertl PhD, MS .

Editor information

Editors and Affiliations

  1. Gentiva Health Services, Atlanta, Georgia, USA

    Charlotte A. Weaver

  2. Healthcare Informatics, IBM Research, Baltimore, Maryland, USA

    Marion J. Ball

  3. Division of Health Sciences Informatics, The Johns Hopkins University, Baltimore, Maryland, USA

    George R. Kim

  4. Duquesne University, Pittsburgh, Pennsylvania, USA

    Joan M. Kiel

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© 2016 Springer International Publishing Switzerland

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Unertl, K.M., Holden, R.J., Lorenzi, N.M. (2016). Usability: Making It Real from Concepts to Implementation and End-User Adoption. In: Weaver, C., Ball, M., Kim, G., Kiel, J. (eds) Healthcare Information Management Systems. Health Informatics. Springer, Cham. https://doi.org/10.1007/978-3-319-20765-0_9

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  • DOI: https://doi.org/10.1007/978-3-319-20765-0_9

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-20764-3

  • Online ISBN: 978-3-319-20765-0

  • eBook Packages: MedicineMedicine (R0)

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