Socio-Technical Barriers Induced by the Design of Emerging Technologies

A Perspective Situated in iDTV Applications
  • Samuel B. BuchdidEmail author
  • Roberto Pereira
  • Heiko H. Hornung
  • M. Cecília C. Baranauskas
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9175)


Emerging technologies may impose barriers on groups of people or even the whole society. These barriers are of a socio-technical nature and impact the acceptance, adoption and use of technology. In this paper we investigate Interactive Digital TV (iDTV) as an example of such emerging technology. We identify and discuss socio-technical barriers that arise in the domain of iDTV. As our method, we present, analyze and discuss a study of iDTV application design situated in the real context of a Brazilian broadcasting company. News and documents from the Brazilian Digital TV Forum portal were used to understand external forces that act on Digital TV and the society. Our findings indicate that iDTV acceptance is negatively influenced by project decisions that do not consider socio-technical constraints, and also the beneficial of the “Socially Aware Computing” perspective to propose design solutions that make sense for stakeholders, including end users.


Interactive Digital TV Human-Computer Interaction Socially Aware Computing Organizational Semiotics Participatory Design 



This research is partially funded by CAPES, CNPq (#165430/2013-3) and FAPESP (2013/02821-1; 2014/01382-7). MCCB receives a Productivity Research Fellowship from CNPq (grant #308618/2014-9). The authors specially thank the EPTV team, and the all participants who collaborated and authorized the use of their data in this paper. This work is part of a project that was approved by Unicamp Institutional Review Board CAAE (#37341414.4.0000.5404).


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Samuel B. Buchdid
    • 1
    Email author
  • Roberto Pereira
    • 1
  • Heiko H. Hornung
    • 1
  • M. Cecília C. Baranauskas
    • 1
  1. 1.Institute of ComputingUniversity of CampinasCampinasBrazil

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