Abstract
The development of a sound quality control system for maintenance is essential for ensuring high quality repair, accurate standards, maximum availability, and efficient equipment production rates. Quality control as an integrated system has been practiced with more intensity in production and manufacturing operations than in maintenance. Although the role of maintenance in the long-term profitability in an organization has been realized, the issues relating to the quality of maintenance output has not been adequately formulated. This chapter presents the elements of maintenance quality control. Responsibilities of quality control departments within maintenance and, inspection and testing programs ae described. The use of statistical process control in maintenance and quality circles are highlighted.
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Exercises
Exercises
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1.
What are the reasons for not formalizing the quality of maintenance output?
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2.
What are the output of the maintenance function and specify how to measure it?
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3.
List the responsibilities of maintenance quality control.
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4.
What are the types of inspections performed by maintenance quality control?
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5.
List five possible uses for checklists in maintenance.
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6.
List six possible uses for the histogram in maintenance.
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7.
Visit an organization near your area and collect some data on a maintenance activity and use it to demonstrate the use of control charts in maintenance.
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8.
What is the role FMEA can play in improving the quality of maintenance?
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9.
Visit an organization near you and identify a substandard maintenance job due to materials and use the cause and effect diagram to obtain the possible root causes for this problem.
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10.
Provide two examples to demonstrate the link between quality and maintenance.
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Duffuaa, S.O., Raouf, A. (2015). Maintenance Quality Control. In: Planning and Control of Maintenance Systems. Springer, Cham. https://doi.org/10.1007/978-3-319-19803-3_8
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DOI: https://doi.org/10.1007/978-3-319-19803-3_8
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