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Communication in Firm-Internal Global Software Development with China

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Software Business (ICSOB 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 210))

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Globally distributed software development projects are on the rise. However, 69% of cross-regional projects fail completely or partially, because of lack of cross-cultural understanding. This paper presents a qualitative study of the impact of communication on Global Software Development (GSD) within firms due to cultural differences. In particular, we provide a model of problems and solutions related to communication of German/Chinese and American/Chinese collaborations in GSD. The model was derived using grounded theory to study six globally distributed software development projects. The results may not only help companies understand cultural problems, but also help them overcome these problems. To this end, we discuss the solutions adopted by the multinational software companies that we studied.

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Correspondence to Bilal Zaghloul .

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© 2015 Springer International Publishing Switzerland

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Zaghloul, B., Riehle, D., Zhou, M. (2015). Communication in Firm-Internal Global Software Development with China. In: Fernandes, J., Machado, R., Wnuk, K. (eds) Software Business. ICSOB 2015. Lecture Notes in Business Information Processing, vol 210. Springer, Cham.

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19592-6

  • Online ISBN: 978-3-319-19593-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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