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Distinctive Features of Services Conveyed Through Mobile Apps

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Consumer Health Informatics

Part of the book series: Health Informatics ((HI))

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Abstract

While mostly in this book carrier technology receives little attention, here are some important distinguishing features of smart-phone apps. Smart phones are perceived as light, easy, fun, versatile, ubiquitous, unlimited community, highly functional, in one word: convenient, not only by technology savvy.

Distributors quality processes make apps hardly ever fail functionally. Respective trust instinctively transfers to medical apps. Medical quality is, however, not safeguarded and transparency for clients to check varies.

Also technical and business risk must be proactively controlled: Fall-backs for technical failures and legislation to protect medical data from the consequences of defaulting etc. providers.

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Notes

  1. 1.

    Various other providers offer apps, including but without claiming completeness BlackBerry®, Windows Phone Store by Microsoft®, Nokia® Store. The analysis concentrates on those three providers which together have a market share of more than 80 % in January 2015.

  2. 2.

    Just as examples that the reader may try to replicate and which do not stand out in any aspect pertinent to Consumer Health Informatics; explicitly: they are not meant as negative but as typical examples. Many others work similarly.

  3. 3.

    German for Health misconceptions.

References

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Wetter, T. (2016). Distinctive Features of Services Conveyed Through Mobile Apps. In: Consumer Health Informatics. Health Informatics. Springer, Cham. https://doi.org/10.1007/978-3-319-19590-2_7

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  • DOI: https://doi.org/10.1007/978-3-319-19590-2_7

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19589-6

  • Online ISBN: 978-3-319-19590-2

  • eBook Packages: MedicineMedicine (R0)

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