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The Role of Communication Support for Electronic Negotiations

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 218))

Abstract

Each (electronic) negotiation consists of communication and decision making. We will discuss relevant theories for a strong communication support, in particular for electronic negotiations. To this end, we will looks at the research area of communication modelling that has provided the Language-Action Perspective (LAP) with its underlying theories. We will show how LAP can be operationalised for e-negotiations using the negotiation support system Negoisst as the one example having implemented these concepts. In general, we will argue for the vital role of communication support in e-negotiation processes.

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Correspondence to Mareike Schoop .

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Schoop, M. (2015). The Role of Communication Support for Electronic Negotiations. In: Kamiński, B., Kersten, G., Szapiro, T. (eds) Outlooks and Insights on Group Decision and Negotiation. GDN 2015. Lecture Notes in Business Information Processing, vol 218. Springer, Cham. https://doi.org/10.1007/978-3-319-19515-5_22

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  • DOI: https://doi.org/10.1007/978-3-319-19515-5_22

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19514-8

  • Online ISBN: 978-3-319-19515-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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